Nita Mike
Anchorage,AK
Summary
Multi-talented laundry Attendant with 5+ years of experience stocking merchandise and ringing up customers. Skilled at receiving orders, moving products to shelves and completing customer transactions. Licensed to operate washer and dryer equipment.
Multi-talented cashier with 3 years of experience stocking food merchandise and ringing up customers. Skilled at receiving orders, moving products to shelves and completing customer transactions.
Diligent cashier with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with store and adaptable to new processes and procedures.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Dependable Cashier Assistant trained in register operations, customer engagement and merchandising. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented and helpful when completing changing assignments.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Hardworking Cashier Assistant focused on helping team deliver best-in-class customer experiences. Adept at quickly bagging items based on weight and size. Hands-on experience using cash register to check out customers.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Dedicated student interested in applying excellent communication and interpersonal skills to a cashier role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
10
10
years of professional experience
Work History
Cashier Helper
Alaska commercial company
Nome, AK
09.2011 - 12.2011
- Processed customer payments quickly and returned exact change and receipts.
- Maintained financial records by counting cash and recording tips at end of shift.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Greeted customers promptly and responded to questions.
- Performed daily opening and closing duties such as counting money in the register drawer or preparing deposits for the bank.
- Assisted cashiers with transactions, restocking shelves, and bagging items.
- Followed company policies on returns, exchanges, refunds when assisting customers.
- Issued receipts, change and refunds to customers to promote smooth operations.
- Answered customer inquiries regarding products, promotions, and pricing.
- Answered phone calls to assist customers with questions and orders.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Maintained work area and kept cash drawer organized.
- Returned carts and baskets to entryways to keep store spaces and aisles neat.
- Ensured that all safety procedures were followed correctly during cash handling operations.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Scanned items and checked pricing on cash register for accuracy.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Collaborated with others to discuss new opportunities.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Modified existing software systems to enhance performance and add new features.
Commercial Laundry Attendant
City of Stebbins
Stebbins, AK
01.2006 - 01.2007
- Applied bleaching powders to spots and sprayed tough stains with stain removers to rid stains and dirt content from articles.
- Verified customer orders against invoices to ensure accuracy before delivery of goods.
- Transported laundry in carts and sorted dirty items by load type.
- Disinfected equipment and supplies, using germicides and steam-operated sterilizers.
- Complied with corporate and department standards and regulations to encourage safe and efficient operations.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Examined and sorted articles needing to be cleaned into lots according to color, fabric and dirt content.
- Used machine markers to receive and mark articles for laundry or dry cleaning with identifying information.
- Started washers and driers, turning valves or levers to regulate machine processes.
- Sorted dirty linens by color into appropriate bins for washing process according to established guidelines.
- Operated commercial laundry equipment in a safe and efficient manner.
- Provided training to new staff members in the operation of commercial laundry equipment.
- Moved loads between machines, operated ironing equipment and folded laundered items.
- Followed established protocols for sanitizing all fabrics during laundering process using appropriate chemicals and temperatures.
- Delivered cleaned goods in an efficient manner while adhering to time frames specified by clients.
- Checked finished products for quality assurance purposes before packaging them up for delivery.
- Assisted with additional housekeeping tasks during staffing shortages.
- Monitored inventory levels of detergents, bleach, fabric softener to ensure adequate supply.
- Operated hand irons or pressing machines to iron or press fabrics and furs.
- Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers.
Cashier Helper
Stebbins Native Store
Stebbins, AK
01.2002 - 01.2003
- Processed customer payments quickly and returned exact change and receipts.
- Maintained financial records by counting cash and recording tips at end of shift.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Checked personal identifications during alcohol and tobacco sales.
- Backed up cashiers ringing up large number of customers by bagging products.
- Greeted customers in a friendly and professional manner.
- Welcomed customers, offering assistance to help find store items.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Greeted customers promptly and responded to questions.
- Performed daily opening and closing duties such as counting money in the register drawer or preparing deposits for the bank.
- Assisted cashiers with transactions, restocking shelves, and bagging items.
- Followed company policies on returns, exchanges, refunds when assisting customers.
- Issued receipts, change and refunds to customers to promote smooth operations.
- Maintained work area and kept cash drawer organized.
- Returned carts and baskets to entryways to keep store spaces and aisles neat.
- Answered customers' questions and provided information on store procedures or policies.
- Scanned items and checked pricing on cash register for accuracy.
- Provided excellent customer service while ringing up purchases quickly and accurately.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education
Stebbins High School
Stebbins01-1998
Skills
- Price Verification
- Cash Register Operation
- Cash Drawer Balancing
- Opening and Closing Procedures
- Cash Handling Accuracy
- Currency Conversion
- Returns and Exchanges
- Customer Service
- Cash Handling
- Drawer Balancing
- Inventory Support
- Store Cleaning
- Teamwork and Collaboration
- Relationship Building
- Professional Appearance
- Front Desk Operations
- Critical Thinking
- Problem-Solving
- Mail Processing
- Product Scanning
- Flexible Schedule
- Loyalty Program Promotion
- Safety Initiatives
- Till Balancing
Timeline
Cashier Helper
Alaska commercial company
09.2011 - 12.2011
Commercial Laundry Attendant
City of Stebbins
01.2006 - 01.2007
Cashier Helper
Stebbins Native Store
01.2002 - 01.2003
Stebbins High School