Developed account plans for two high-tech growth accounts to identify go-to-market opportunities & address customer challenges to expand HCL's market presence.
Enhanced collaboration between internal teams & OEMs to optimize pricing negotiations in response to RFQs for clients.
Analyzed extracted ticket data from customer to generate insights supporting development of solution for customer RFP.
Graduate Assistant, Center For Teaching & Learning
DePaul University
Chicago, Illinois
09.2023 - 03.2025
Coordinated faculty events, enhancing participant engagement and satisfaction.
Facilitated communication with participants, ensuring seamless event experiences.
Analyzed program data to drive informed decision-making, improve scheduling efficiency, enhancing event coordination and participant engagement for faculty development initiatives.
Program Management Office
HCL America
Phoenix, Arizona
01.2022 - 02.2023
Coordinated onboarding for new hires & off-boarding processes, enhancing productivity & efficiency.
Resolved onboarding issues, ensuring seamless integration into client programs.
Collaborated with cross-functional teams to streamline onboarding processes.
Led daily scrum meetings, improving team collaboration & communication for MultiFamily Data Science Project for Freddie Mac Account.