Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NITIN GUPTA

Suwanee,GA

Summary

12X-Salesforce Certified Application Architect with over 11 years of experience in designing, developing, deploying Salesforce applications, data migration and integrations with external systems. Proven ability to lead technical teams and deliver complex solutions on time and within budget. Passionate about using technology to improve business processes and customer experience. Engaged on more than 10 Salesforce implementation at over 8 different customers in Technology, Transport, Insurance, Finance, Aviation and Appliance Repair.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Salesforce Technical Architect

Asurion
11.2021 - Current
  • Asurion, Major Appliance use Salesforce for creating new Service Jobs, tightly integrated with Service Bench for complete lifecycle of a service job including scheduling, rescheduling, dispatching technicians, parts ordering and cancelling
  • Salesforce at Asurion also uses phone and SMS capabilities using automation & integration with telephonic services.

Salesforce Tech Lead

Nicolet Bank
03.2021 - 11.2021
  • Nicolet Bank uses Salesforce for Case Management, Opportunities, Loan Approvals for Personal and commercial customers, Customer Onboarding for new customers.

Salesforce Tech Lead

Panasonic Avionics Corporation
06.2020 - 03.2021
  • Panasonic Avionics (PAC) will leverage the Salesforce platform to implement a new project PAC refers to as “Lead to Invoice Enterprise Business System Solutions” that is comprised of the following: the CRM, CPQ and Billing, and Collaboration Applications, and the contract lifecycle management third-party system.

Salesforce Tech/Team Lead

Hertz Corporation
05.2016 - 05.2020
  • At Hertz, Salesforce provides a 360-degree view of the customer, showing points, upcoming reservations, past rentals, contact preferences, membership details, payment methods, rental preferences, cases, and account history across all Hertz brands
  • Salesforce supports various REST API for GET, POST and PATCH operations from multiple systems.

Salesforce Tech Lead

Honeywell International
03.2012 - 05.2016
  • Enterprise Portfolio Management: Development of enterprise portfolio management tools and metrics/reporting to have increased automation in PPM Process and track.

Education

Master of Computer Applications -

VIT University
06.2010

Bachelor of Science -

University of Delhi
05.2006

Skills

  • Sales Cloud
  • Service Cloud
  • Financial Cloud
  • Experience Cloud
  • Lightning Web Components (LWC)
  • Salesforce Lightning
  • Apex Classes & Triggers
  • SOQL
  • Flows
  • Data Modeling
  • Email Services
  • Apex
  • Agile Methodology
  • DevOps
  • Integration Patterns

Certification

  • Salesforce Certified Application Architect
  • Salesforce Certified Data Architecture and Management Designer
  • Salesforce Certified Sharing and Visibility Designer
  • Salesforce Certified Field Service Lightning Consultant
  • Salesforce Platform Developer 1
  • Salesforce Platform Developer 2
  • Salesforce Administrator
  • Salesforce Sales Cloud Consultant
  • Salesforce Service Cloud Consultant
  • Salesforce App Builder

Timeline

Salesforce Technical Architect

Asurion
11.2021 - Current

Salesforce Tech Lead

Nicolet Bank
03.2021 - 11.2021

Salesforce Tech Lead

Panasonic Avionics Corporation
06.2020 - 03.2021

Salesforce Tech/Team Lead

Hertz Corporation
05.2016 - 05.2020

Salesforce Tech Lead

Honeywell International
03.2012 - 05.2016

Master of Computer Applications -

VIT University

Bachelor of Science -

University of Delhi

Similar Profiles

CREATE PROFILE
NITIN GUPTA