Shiva Shankar Nalluri

• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Review solutions and recommending improvements.
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.

• Developed encoding and process automation for business requirements that existed in previous CRM
• Architected the data modeling for the new org
• The project also involved multiple external integrations incorporated via point to point, that were converted from SOAP based protocols to REST based protocols.

Applied best practices to streamline the business process by leveraging capabilities of Salesforce platform. Developed and maintained Apex classes, triggers, Visualforce pages and integrations.

• Experienceed with Salesforce API and Web Services (REST/SOAP/Bulk).
• Implemented new functionality, enhancements to existing functionality, and provided operational support.