Hi, I’m
Nitisha Bhandari
Chicago,IL
Summary
ERM & Risk & Control Strategy Leader with 15+ years of experience driving enterprise control strategy, regulatory issue remediation, and governance across large U.S. financial institutions. Proven record of stabilizing fragmented ORM programs, leading regulator-facing responses, and advising senior executives through high-stakes risk decisions. Brings 10+ years of experience leading and influencing diverse, cross-functional teams, translating regulatory expectations into executable operating models, strengthening first-line accountability, and identifying material control gaps, ineffective operating environments, and non-adherence to internal and external requirements across the U.S. banking landscape.
Overview
2
years of professional experience
Work History
CAPITAL ONE
Sr Manager – Enterprise Risk Management
Job overview
- Owned enterprise Risk & Control strategy across U.S. banking operations, accountable for identification, escalation, and remediation of material control gaps aligned to OCC and Federal Reserve expectations.
- Designed and implemented an end-to-end enterprise control framework across critical operational processes, reducing control breakage by 35% and materially improving regulatory defensibility during supervisory exams.
- Built and led a team responsible for first-line control effectiveness testing, increasing pass rates by 25% and significantly reducing repeat findings flagged by second line risk and internal audit.
- Influenced business and technology executives to embed preventive controls into NFRM workflows, strengthening data integrity, improving first-line accountability, and reducing downstream issue volume.
AMERICAN EXPRESS
Compliance Officer – Credit & Fraud Risk Management
Job overview
- Set the agenda for enterprise functional risk assessments, surfacing non-obvious risks and competitive threats before they became losses or regulatory issues.
- Acted as the central risk authority for business units, translating regulatory expectations into practical, business-enabling control frameworks.
- Built firmwide consumer protection standards from the ground up, reducing regulatory friction while protecting customers and brand equity.
- Held senior stakeholders accountable for execution, using disciplined performance reporting to drive results, not just visibility.
TATA CONSULTANCY SERVICES
01.2012 - 01.2014
Job overview
- Conducted ethics and compliance training and communication initiatives.
- Stayed abreast of on regulatory developments, industry best practices, control frameworks, and testing methodologies.
- Monitored project performance and providing progress reports to the project sponsor/ Leadership team.
- Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
Education
NMIMS Mumbai
MBA
AKTULucknow
B. TECH
Timeline
TATA CONSULTANCY SERVICES
01.2012 - 01.2014
Sr Manager – Enterprise Risk Management
CAPITAL ONE
Compliance Officer – Credit & Fraud Risk Management
AMERICAN EXPRESS
AKTU
B. TECH
NMIMS Mumbai
MBA
CREDENTIALS
MBA | PMP | Six Sigma Black Belt | ABA – Operational Risk & Compliance
CONTACT
- Phone: 312-493-9464
- Home: Chicago, IL
- Email: nitishabhandari24@gmail.com
- Social: Nitisha Bhandari | LinkedIn