Skilled in data entry, with background in processing high volumes of data accurately. Strong understanding of database systems and data analysis tools. Known for accuracy, attention to detail, and ability to work under pressure. Previously contributed to enhancing data processing efficiency within previous roles.
Overview
8
8
years of professional experience
Work History
Loan Servicing Specialist
Round Point Mortgage (REMOTE)
Fort Mill, SC
12.2022 - Current
Conducted research on past-due accounts to identify delinquency factors and initiated collection efforts.
Entered relevant data into a computerized system for tracking purposes.
Maintained updated knowledge through continuing education and advanced training.
Tracking documents: maintaining legal documents, including imaging, and quality control.
Review documents: checking loan documents for accuracy and completion.
Loan Processor
Sources Point Mortgage (REMOTE)
Palm Bay , FL
11.2019 - 11.2022
Gather documents and updated information, and analyze financial data from customers in the refinancing of FHA and VA mortgages.
Pull credit reports, order appraisals, and flood inspections; Encompass, IAsist, Clear Title work, Valu-Trust, and LSAMS systems.
Partnered with underwriters to complete missing documents using Mr. Cooper software systems.
I contacted the customer every 3 days to ensure all information was in order to process and move forward with the new loan.
Reviewed and verified loan application documents for completeness and accuracy.
Commercial Loan Processor
Bank of America
Charlotte, NC
08.2017 - 10.2019
Processed commercial loans for businesses requesting advance loans through the Encompass and AS400 systems.
Analyzed systems for funds in the Business Account and Encompass, submitted data associated with loan packages for accurateness and completeness.
Monitored and ensured timely processing of loan applications to meet closing dates.
Provided excellent customer service, maintaining high satisfaction levels among borrowers.
Education
Associate of Science - Psychology / Electronic Engineering
Cleveland Community College
Shelby, NC
Skills
20 years experience commercial loans
Credit analysis
Loan processing
Regulatory compliance
Document management
Customer service
Time management
Detail orientation
Professionalism and integrity
Data entry
Loan servicing systems
Timeline
Loan Servicing Specialist
Round Point Mortgage (REMOTE)
12.2022 - Current
Loan Processor
Sources Point Mortgage (REMOTE)
11.2019 - 11.2022
Commercial Loan Processor
Bank of America
08.2017 - 10.2019
Associate of Science - Psychology / Electronic Engineering