Nitzanit Roman
Santa Ana,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server, Cashier, Barista
Stacks Pancake House
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server, Cashier
Yellow Basket
12.2020 - 06.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Godinez Fundamental High School
Santa Ana, CA05-2022
License Esthetician - Esthetics
Paul Mitchell The School
Costa Mesa, CA05-2023
Diploma - Medical Assistant
Concorde Career College
Garden Grove, CA10-2024
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Food sales and promotion
- Positive and professional
- Reliability
- Multitasking
Languages
Spanish
English
Timeline
Server, Cashier, Barista
Stacks Pancake House
06.2022 - Current
Server, Cashier
Yellow Basket
12.2020 - 06.2022
High School Diploma -
Godinez Fundamental High School
License Esthetician - Esthetics
Paul Mitchell The School
Diploma - Medical Assistant
Concorde Career College
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