Niurka Alcala Fernandez
Colorado Springs,CO
Overview
4
4
years of professional experience
Work History
Shift Leader
Carl’s Jr.
07.2020 - Current
- Greeted customers entering store.
- Welcomed customers and helped with their needs.
- Trained new employees and assigned daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Monitor Labor.
- Complete daily paperwork.
- Aided in the kitchen.
Education
Associate of Arts - Criminal Justice
Pikes Peak State College
5675 S Academy Blvd, Colorado Springs, CO05.2025
High School Diploma -
Thomas B. Doherty High School
4515 Barnes Road Colorado Springs, Colorado05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Carl’s Jr.
07.2020 - Current
Associate of Arts - Criminal Justice
Pikes Peak State College
High School Diploma -
Thomas B. Doherty High School