Niurkay Acevedo
Parlin,NJ
Summary
Self-motivated team leader brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
3
3
years of professional experience
Work History
Front End Manager
Saker Shoprite
09.2023 - Current
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
- Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
- Mentored team members to enhance professional development and accountability in workplace.
Restaurant Busser
Mama Lena's Pizzeria
11.2020 - 08.2023
- Supported staff training initiatives, sharing best practices on bussing techniques for new hires.
- Enhanced team productivity by effectively communicating with kitchen staff and management regarding guest preferences and special requests.
- Proactively identified opportunities for improvement within the bussing process resulting in streamlined workflow.
- Expertly navigated challenging situations such as large parties or complicated setups while maintaining professionalism and effectiveness.
Education
Pending - Psychology
Middlesex County College
Edison, NJ05.2025
High School Diploma -
Sayreville War Memorial High School
Parlin, NJ06.2022
Skills
- Customer Service
- Employee Supervision
- Staff Supervision
- Performance Improvements
- Cash Handling
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Front End Manager
Saker Shoprite
09.2023 - Current
Restaurant Busser
Mama Lena's Pizzeria
11.2020 - 08.2023
Pending - Psychology
Middlesex County College
High School Diploma -
Sayreville War Memorial High School
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