Nivedita Basu

• Led quality assurance activities across the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), partnering with Business Analysts, Product Owners, Developers, and QA teams to ensure quality was built into every phase of development.
• Reviewed business requirements, user stories, and acceptance criteria to identify testing scope, integration dependencies, and quality risks early in the SDLC, enabling comprehensive test coverage and reducing downstream defects.
• Developed end-to-end test strategies, detailed test cases, test scripts, test data, and Requirement Traceability Matrices (RTMs), ensuring complete validation of functional and business requirements.
• Planned and executed functional, integration, regression, system, and end-to-end testing across web, mobile, APIs, backend services, and enterprise applications, reducing critical production defects by 30–40% and improving release quality.
• Designed and validated complex transportation and logistics workflows spanning mobile applications, REST APIs, backend services, and enterprise systems, ensuring seamless business operations and data integrity.
• Led User Acceptance Testing (UAT) by coordinating business validation, defect resolution, and stakeholder sign-offs, improving release readiness and deployment confidence for 20+ production releases annually.
• Collaborated throughout Agile ceremonies, including backlog refinement, sprint planning, test planning, defect triage, sprint reviews, and release readiness meetings, accelerating issue resolution and supporting predictable software delivery.
• Partnered with Automation and Infrastructure teams to increase regression automation coverage, reducing manual testing effort and improving testing efficiency across recurring releases.
• Investigated application logs, analyzed production issues, performed root cause validation, and verified defect fixes, improving production stability and reducing issue resolution time.
• Built and maintained quality dashboards tracking defect trends, test execution progress, release readiness, and quality KPIs, enabling data-driven release decisions and executive reporting.
• Managed the complete defect lifecycle using Azure DevOps (TFS), prioritizing defects, tracking remediation, and producing quality metrics that strengthened release governance and stakeholder visibility.
• Facilitated regular quality reviews with Product and Engineering leadership, proactively communicating testing progress, quality metrics, release risks, and mitigation plans to support informed decision-making.
• Improved QA processes, documentation standards, and cross-functional collaboration, increasing delivery efficiency while ensuring compliance with organizational quality standards and SDLC best practices.

• Led end-to-end quality assurance for Google Maps across iOS, Android, and Apple Watch platforms, delivering consistent user experiences across multiple operating systems, devices, and form factors.
• Executed comprehensive testing under diverse real-world conditions—including varying network connectivity, GPS accuracy, device configurations, and environmental scenarios—improving application reliability in production.
• Validated complex mobile applications integrated with large-scale backend services supporting millions of users, ensuring accurate navigation, mapping, and location-based functionality.
• Developed and executed comprehensive test strategies, test plans, and test cases for navigation, routing, search, geolocation, and location services, increasing functional coverage and minimizing production defects.
• Performed functional, regression, exploratory, usability, compatibility, and edge-case testing across multiple devices, operating system versions, and screen resolutions, ensuring high-quality releases across supported platforms.
• Supported quality activities throughout the Software Development Life Cycle (SDLC) and Agile development process, participating in backlog refinement, sprint planning, daily stand-ups, sprint reviews, retrospectives, and release readiness activities to improve delivery quality.
• Executed smoke, sanity, regression, and User Acceptance Testing (UAT) prior to production deployments, increasing release confidence and reducing post-release issues.
• Designed and executed API validation using Postman to verify route calculations, geolocation accuracy, service responses, and data integrity, improving backend integration quality and application reliability.
• Investigated visual rendering issues, user experience inconsistencies, and complex production defects, partnering with engineering teams to accelerate root cause analysis and improve customer experience.
• Established standardized mobile testing practices and quality validation processes, reducing critical production defects by 20% while improving software stability across releases.
• Mentored QA engineers on mobile testing strategies, quality best practices, and defect management, improving team effectiveness and fostering a culture of continuous quality improvement.
• Built and maintained Google Studio quality dashboards and KPI reports to monitor defect trends, release readiness, and quality risks, enabling data-driven decisions that contributed to a 40% reduction in critical defects.
• Collaborated with cross-functional Product, Engineering, and Business stakeholders to align quality objectives with business priorities, supporting continuous product innovation and successful feature delivery.

• Developed, tested, and maintained enterprise-scale web services and backend integrations using TIBCO Business Works, supporting high-volume business transactions and system interoperability.

Project scope includes:

• Creating New Web-Services using TIBCO BW.
• Setting up of new TIBCO Development Linux Environments.
• Monitoring the applications to ensure business continuity.
• TIBCO Developer and Support Analyst supporting enterprise integrations, testing, deployment, production support, and stakeholder engagement.
• Designed and supported enterprise integrations using TIBCO Business Works, validating service interactions, data flows, and system interoperability.
• Collaborated with QA and development teams to support integration testing, deployment validation, and production support activities.
• Validated message-based integrations using TIBCO EMS.
• Supported testing of asynchronous workflows and enterprise integration services.
• Performed integration testing between legacy systems and modern service-oriented applications.
• Validated data flows across multiple enterprise applications and backend services.
• Supported production issue analysis and root-cause investigations involving distributed integrations.
• Developed and maintained scalable web applications using modern frameworks and technologies.
• Collaborated with cross-functional teams to streamline development processes and enhance product functionality.

• ESB Developer | Kohls
• Developed and maintained high-performance Web services using TIBCO Building an ESB Service between front end and different Rest services where the Service layer will interact with all the external services.
• Project scope includes:
• Developing the Integration part using TIBCO between various applications within and outside the Enterprise.
• To discuss the Functional Specification document with clients and understand the requirements.
• Collaborated with QA engineers to identify and resolve software defects.