Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nivelt Tarway

Worcester,MA

Summary

Dynamic and adaptable professional with a solid foundation in Automotive Technology and one year of hands-on experience in retail. Proven expertise in customer service, problem-solving, and fostering collaboration within team environments. Recognized for quick learning ability, reliability, and a commitment to ensuring a positive experience for customers and colleagues. Eager to leverage skills and dedication to contribute effectively in any challenging role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Forever 21
06.2023 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Bachelor of Science - Public Health

Worcester State University
486 Chandler Street, Worcester, MA 01602
05-2028

High School Diploma -

Worcester Technical High School
1 Officer Manny Familia Way Worcester, MA 01605
06-2024

Skills

  • Upselling

  • Promotional support

  • Retail loss prevention

  • Negotiation tactics

  • Cash register operation

  • Customer engagement

  • Order processing

  • Verbal/written communication

  • Positive and professional

Certification

THE COMMONWEALTH OF MASSACHUSETTS -DEPARTMENT OF PUBLIC HEALTH

Pharmacy Technician Trainee License -May 2025 to June 2026

Timeline

Sales Associate

Forever 21
06.2023 - 10.2024

Bachelor of Science - Public Health

Worcester State University

High School Diploma -

Worcester Technical High School

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