Summary
Work History
Education
Skills
Timeline
Overview
Generic
Nivista Evans

Nivista Evans

Field Representative
Milwaukee,WI

Summary

Proven leader with a track record of enhancing team productivity and efficiency at the U.S. Census Bureau. Leveraging strong organizational skills and a goal-oriented mindset, adept at multitasking and fostering collaboration. Achieved significant improvements in data collection accuracy and operational workflow, demonstrating exceptional problem-solving and interpersonal abilities.

Work History

Field Representative

U S CENSUS BUREAU
12.2016 - Current
  • Interviewing respondents to collect survey or census data as required for current, on-going surveys, one-time surveys, and special censuses
  • Communicating with respondents, supervisor, and other people as appropriate
  • Reading survey materials and conducts door- to-door surveys
  • Explaining the purpose of the survey, asks questions as worded on the questionnaire or survey instrument, and enters accurate and complete information into a laptop computer or onto survey forms
  • Maintaining personal payroll records that reflect hours worked, miles driven, and reimbursements for travel and communications claimed.

Floater

QPS Staffing
09.2015 - 10.2016
  • Training other personnel
  • Taking products off the belts and stacking on pallets
  • Detailing reports to check for accuracy on products
  • Assisting other personnel with proper safety equipment


Food Service Worker/Lead

Milwaukee Public Schools, MPS
09.2012 - 06.2014
  • Utilizing strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintaining clean, trash-free workspaces to maximize productivity and safety.
  • Supporting team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocking supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintaining payroll for team members
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Handling cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Payroll Clerk

U S CENSUS BUREAU
12.2008 - 06.2010
  • Maintaining payroll information by calculating, collecting, and entering data.
  • Updating employee files with new details such as changes in address or salary levels.
  • Responding to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintaining employee confidence and protected payroll operations by keeping information confidential.
  • Assisting new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
  • Ensuring accurate payment distribution for employees by diligently reviewing timecards and attendance records.
  • Resolving issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.

Field Representative

U S CENSUS BUREAU
06.2011 - 12.2011
  • Interviewing respondents to collect survey or census data as required for current, on-going surveys, one-time surveys, and special censuses
  • Communicating with respondents, supervisor, and other people as appropriate
  • Reading survey materials and conducts door- to-door surveys
  • Explaining the purpose of the survey, asks questions as worded on the questionnaire or survey instrument, and enters accurate and complete information into a laptop computer or onto survey forms
  • Maintaining personal payroll records that reflect hours worked, miles driven, and reimbursements for travel and communications claimed.

Recruiting Assistant

U S CENSUS BUREAU
12.2008 - 06.2010
  • Scheduling and administering examinations for new hires
  • Participating in job fairs to recruit new hires
  • Maintaining and organizing electronic files for applicants and tracked feedback created throughout interview process.
  • Communicating with applicants across various stages of hiring process.

Office Assistant

Kelly Services
09.2001 - 06.2007


  • Enhancing office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitating smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expediting document processing with accurate data entry and timely filing.
  • Increasing customer satisfaction by providing professional and courteous front desk support.
  • Achieving high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Supporting executive staff with well-prepared reports, presentations, and meeting materials.
  • Improving accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
  • Improving data accuracy, entering and updating records in database with keen eye for detail.
  • Managing incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Inputting data into spreadsheets and databases.
  • Answering and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Processing incoming and outgoing mail and packages according to established procedures.

Crew Leader

U S CENSUS BUREAU
12.2008 - 06.2010
  • Training employees in time management and proper ways to complete job duties.
  • Maintaining a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitoring team members to verify work quality and address concerns.
  • Serving as the primary point of contact between crew members and upper management, relaying important information as necessary.

Residential Staff Assistant

Genesis Behavioral Services
10.2000 - 08.2001
  • Delivered exceptional care to AODA patients
  • Provided emotional support for residents during difficult transitions or personal challenges, enhancing overall mental wellbeing.
  • Assisted residents in managing medications, ensuring proper dosages and adherence to schedules.
  • Monitored vital signs regularly, quickly identifying any changes requiring medical intervention or adjustments to care plans.
  • Promoted a safe living environment by promptly addressing potential hazards and reporting concerns to supervisors.
  • Contributed to the development of individualized care plans, ensuring accurate documentation of each resident''s needs.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Facilitated social interactions among residents through engaging group activities and outings.

Secretary 1

ST LUKE’S HOSPITAL
09.1997 - 07.2001
  • Handling sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answering multi-line phone system and enthusiastically greeted callers.
  • Entering data into system and updated customer contacts with information to keep records current.
  • Providing clerical support to company employees by copying, faxing, and filing documents.
  • Managing executive calendars, scheduling appointments and meetings to optimize time management.
  • Contributing to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Managing incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Managing filing system, entered data and completed other clerical tasks.
  • Completing forms, reports, logs, and records to quickly handle all documentation for human resources.

Office Clerk

PRIMARY SUPPORT SERVICE
06.1996 - 08.1997
  • Providing clerical support to company employees by copying, faxing, and filing documents.
  • Responding to inquiries from callers seeking information.
  • Greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintaining composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Managing incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Improving financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
  • Monitoring and tracking budgets and expenses.

Head Cashier

HARDEE’S
04.1992 - 08.1994
  • Maintaining a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentoring new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helping customers complete purchases, locate items, and join reward programs.
  • Handling escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Providing exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
  • Assisting customers by answering questions and fulfilling requests.
  • Working extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Ensuring accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Teaching employees fundamentals of register use, merchandise scanning and customer care

Education

No Degree - Criminal Justice

Colorado Technical University
Colorado Springs, CO
10.2012

No Degree - Computer And Office Training

OFFICE TECHNOLOGY
Milwaukee, WI
07.1996

High School Diploma -

Gentry High School
Indianola, MS
05.1990

Skills

  • Goal-oriented mindset
  • Effective negotiation
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Excellent Communication

Timeline

Field Representative

U S CENSUS BUREAU
12.2016 - Current

Floater

QPS Staffing
09.2015 - 10.2016

Food Service Worker/Lead

Milwaukee Public Schools, MPS
09.2012 - 06.2014

Field Representative

U S CENSUS BUREAU
06.2011 - 12.2011

Payroll Clerk

U S CENSUS BUREAU
12.2008 - 06.2010

Recruiting Assistant

U S CENSUS BUREAU
12.2008 - 06.2010

Crew Leader

U S CENSUS BUREAU
12.2008 - 06.2010

Office Assistant

Kelly Services
09.2001 - 06.2007

Residential Staff Assistant

Genesis Behavioral Services
10.2000 - 08.2001

Secretary 1

ST LUKE’S HOSPITAL
09.1997 - 07.2001

Office Clerk

PRIMARY SUPPORT SERVICE
06.1996 - 08.1997

Head Cashier

HARDEE’S
04.1992 - 08.1994

No Degree - Criminal Justice

Colorado Technical University

No Degree - Computer And Office Training

OFFICE TECHNOLOGY

High School Diploma -

Gentry High School

Overview

32
32
years of professional experience

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