Nix Cyriaque

Accomplished retail store manager with a proven track record of effectively managing multiple teams across various store locations. Known for building strong partnerships and leveraging extensive knowledge of products, sales, operations, and customer experiences to drive success among peers.

• Licensed Life Insurance Producer
• Licensed Health Insurance Producer
• Licensed Property insurance and Casualty Insurance Producer

• Performs and provides consultative sales and service on the sales floor during retail hours.
• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or terminating workers when appropriate.
• Establish and implement policies, goals, objectives, and procedures through coaching and developing processes.
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Meet and exceed individual and team sales goals.
• Resolve customer complaints regarding sales and service.
• Maintain sanitation, health, and safety standards in work areas.
• Clean food preparation areas, cooking surfaces, and utensils.
• Verify that prepared food meets requirements for quality and quantity.
• Sort mail for delivery, arranging it in delivery sequence.
• Record address changes and redirect mail for those addresses.
• Leave notices telling patrons where to collect mail that could not be delivered.
• Meet schedules for the collection and return of mail.
• Return incorrectly addressed mail to senders.
• Maintain accurate records of deliveries.
• Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.
• Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.