Niya Pennington
Jennings,MO
Summary
Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
RETAIL SALES ASSOCIATE
WAL-MART SUPERCENTER
ST. CHARLES, MO
12.2023 - Current
- Display merchandise to create a visually appealing sales floor that encourages customers to purchase accessories in addition to large furniture items
- Maintained high customer service standards in high-volume, fast-paced environments
- Used point-of-sale machines to process payments at tables and cash registers
- Assisted sales team by operating cash registers, tidying sales floor, and managing stock, when required
RIDE OPERATOR
SIX FLAGS, INC
EUREKA, MO
04.2021 - 10.2023
- Ensured that all riders followed posted rules while riding the attractions.
- Demonstrated strong problem-solving skills when resolving customer complaints or dealing with difficult situations.
- Monitored riders for compliance with height and weight restrictions, ensuring that they met the requirements for each ride.
- Performed daily inspections of ride equipment before opening the ride to ensure guest safety.
- Worked closely with other Ride Operators as part of a team environment.
CASHIER
FREDDY'S FROZEN CUSTARDS
ST. PETER'S, MO
11.2021 - 04.2023
- Maintain order accuracy and timely fulfillment for to-go orders
- Contribute to increased sales by upselling add-ons and desserts
- Completed sales orders in-person and online
- Created a presentable and welcoming checkout area
- Greet customers and assist them as needed
- Balance cash register with accuracy and efficiency at the end of each shift
Childcare Assistant Teacher
Tinee Treasures Preschool
Fairview Heights, IL
05.2019 - 08.2021
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Engaged with children on individual basis to build positive relationships and promote learning.
Education
High School Diploma -
Riverview Gardens High School
St. Louis, MO05.2024
Skills
- Safety compliance
- Customer Service
- Problem-solving
- Teamwork and collaboration
- Time Management
- Relationship Building
- Patience and empathy
- Classroom organization
Timeline
RETAIL SALES ASSOCIATE
WAL-MART SUPERCENTER
12.2023 - Current
CASHIER
FREDDY'S FROZEN CUSTARDS
11.2021 - 04.2023
RIDE OPERATOR
SIX FLAGS, INC
04.2021 - 10.2023
Childcare Assistant Teacher
Tinee Treasures Preschool
05.2019 - 08.2021
High School Diploma -
Riverview Gardens High School