Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Skills
Timeline
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Niya Thomas

Des Plaines,IL

Summary

A detail-oriented and certified QA Analyst with over 5 years of experience in manual and automated testing. Proficient in ensuring software quality by identifying bugs, performing root cause analysis, and collaborating with cross-functional teams. Strong knowledge of Agile methodologies, automation frameworks, and various testing tools like Selenium, Jira, and TestNG. Adept at ensuring compliance with software quality standards and delivering exceptional results within deadlines.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
Des Plaines, IL
10.2024 - Current

Quality Assurance Analyst

MariApps
1 2022 - 02.2024
  • Developed and implemented methods to inspect, test, and assess Information Systems Contingency Plans (ISCP), ensuring systems are resilient and prepared.
  • Collaborated with IT security and risk management teams to document and validate functionality and support requirements through rigorous testing.
  • Drove continuous improvement efforts by coordinating with business units, DoIT, stakeholders, vendors, and external partners to enhance processes.
  • Assisted in developing the data catalog testing approach, aligning it with organizational objectives and ensuring data integrity.
  • Managed responsibilities under the guidance of the IT Security and Data Manager, ensuring alignment with the data catalog and overall project goals.
  • Established and tracked key performance indicators, traceability, and vendor management metrics, delivering consistent reports on progress and outcomes.
  • Took an active role in developing and training team members on ISCP review methodologies and testing tools for ongoing process improvement.
  • Defined defects in Azure Devops including steps to reproduce, screenshots, and relevant logs and maintained detailed testing records
  • Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution
  • Optimized test cases to maximize success of manual software testing
  • Optimized test coverage with risk-based analysis techniques, focusing on high-impact areas for the product quality of the application
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members
  • Implemented defect tracking system that streamlined bug resolution process
  • Collaborative Quality Assurance professional dedicated to working closely with project stakeholders across all software development phases to ensure and promote uncompromising quality.

Software Test Engineer

ProEmTech Infosystems Private Limited
02.2021 - 12.2021
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks
  • Conducted comprehensive testing of ServiceNow-based applications, ensuring high-quality deployments
  • Collaborated closely with cross-functional teams in an Agile Scrum environment to deliver projects on time and within scope
  • Utilized Atlassian tools for project management and defect tracking, maintaining clear and efficient communication across teams
  • Developed and executed test cases using JavaScript, SQL, and other relevant technologies, ensuring thorough validation of web-based applications.

QA Manual Tester

2 Hats Logic Solutions
01.2018 - 01.2021
  • Analyze the web service in the system and identify the services that can be virtualized, estimate the cost cave and effort
  • Creation of Test Plan, Test Strategy, Test cases and Test reports for the projects
  • Execute test cases and report the bugs and track them in Jira
  • Coordinate end to end testing between various teams from different vendors and coordinate the testing activities from offshore
  • Mentoring and motivating the resources to meet the project needs
  • Created detailed and informative defect reports using a defect tracking system such as JIRA, including steps to reproduce, screenshots, and relevant logs
  • Established trust among stakeholders by consistently delivering accurate status reports on defect tracking, root cause analysis findings, and overall progress towards quality objectives
  • Promoted collaboration between QA and development teams by actively participating in daily stand-ups, sprint planning meetings, and retrospectives
  • Boosted customer satisfaction by promptly addressing and resolving reported issues through thorough testing and effective communication.

Education

Bachelor of Science - Computer Engineering

Mahatma Gandhi University

Skills

  • Test Planning and Design
  • Testing Execution
  • Automated Testing
  • Reporting and Presentation
  • Testing Tools (Selenium, Jira)
  • Project Management
  • Agile and Scrum Methodologies
  • Comprehensive bug tracking and reporting
  • Regulatory Compliance
  • Analytical and Problem-Solving Skills
  • Documentation (Test Plans, Test Cases)
  • Knowledge on SDLC and STLC
  • Test Automation
  • Metrics and Reporting
  • Quality Assurance Methodologies
  • Collaboration and Teamwork
  • Android and iOS testing
  • Java
  • PHP
  • SQL
  • Billing support
  • Drug safety
  • Drug storage procedures

Certification

Selenium Certification

Personal Information

Title: Quality Assurance Analyst/Software Tester

Skills

· Automation Tools : Selenium,

· Test Management : Jira, TestRail, Zephyr,HP ALM

· Programming Languages : Java, SQL, JavaScript

· Methodologies : Agile, Scrum, Waterfall

· API Testing : Postman, SoapUI

· CI/CD Tools : Jenkins, GitLab ,Openshift

· Defect Tracking : Jira, Bugzilla, HP Quality Center

· Cloud Platforms : Azure

· Soft Skills : Attention to detail, Problem-solving, Communication, Time management

· Testing Knowledge : Functional Testing, Regression Testing, Smoke Testing, Integration Testing, Automation Testing, API Testing, Performance Testing, Security Testing, Cross-Browser Testing, and User Acceptance Testing (UAT).

Timeline

Pharmacy Technician

Walgreens
10.2024 - Current

Software Test Engineer

ProEmTech Infosystems Private Limited
02.2021 - 12.2021

QA Manual Tester

2 Hats Logic Solutions
01.2018 - 01.2021

Quality Assurance Analyst

MariApps
1 2022 - 02.2024

Bachelor of Science - Computer Engineering

Mahatma Gandhi University

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