Niyati Deshpande
New York,NY
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
Maggie's Farm and Wood-Fired Pizza
Iowa City, IA
04.2024 - 06.2026
- Prioritized creating a welcoming, relaxed environment for diners to enjoy themselves and the atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Built skills in problem-solving and adaptability while collaborating with co-workers to achieve efficient workflow and excellent guest experiences.
- Developed and maintained clear communication with diners who require particular accommodations, and to meet those needs swiftly and completely.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Catering Event Manager
Maggie's Farm and Wood-Fired Pizza
Iowa City, IA
05.2025 - 02.2026
- Collaborate with customers to coordinate logistics for events and demonstrated strong communication, ensuring seamless execution and adherence to timelines.
- Manage vendor relationships, negotiating contracts to optimize service quality and cost-effectiveness.
- Manage funds through the platform, Toast, and ensured customers were invoiced accurately and on time.
- Assist in creating a social media presence for Maggie’s Pizza. Responsible for creating graphics, content, and flyers.
Front-of-House Staff
Riverside Theatre
Iowa City
10.2022 - 04.2025
- Delivered exceptional customer service and established a welcoming atmosphere by facilitating warm interactions with each theatre-goer.
- Oversaw concessions and delivered exceptional bar service, ensuring timely service and adherence to health and safety regulations.
- Managed ticket sales and reservations using point-of-sale systems to ensure efficient operations.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
NASPA Certified Peer Educator
Women's Resource and Action Center
Iowa City, IA
08.2022 - 06.2025
- Developed and facilitated educational workshops on identity based violence, violence prevention, and related topics.
- Practice in difficult dialogue, problem-solving, community outreach, public speaking and collaboration with peers.
- Mentored peer educators, fostering skill development and confidence in delivery of programs.
- Evaluated program effectiveness through participant feedback, leading to continuous improvement efforts.
- Established a safe and inclusive environment for open dialogue on sensitive issues, fostering mutual understanding and respect among students.
Education
B.A. - Education Studies & Human Relations, Theatre Arts
University of Iowa
Iowa City, IA05-2025
University of Iowa - Emergency Medical Services Learning Center
Iowa07-2021
Skills
- Problem-solving; time management; multitasking; organizational skills; effective communication; public speaking and presentation; collaborative and team building approach; interpersonal skills; detail oriented; memory retention
Websites
Certification
CPR Certified (2025) NASPA - Certified Peer Educator (2022) NREMT Certified EMT (2021)
Timeline
Catering Event Manager
Maggie's Farm and Wood-Fired Pizza
05.2025 - 02.2026
Server/Bartender
Maggie's Farm and Wood-Fired Pizza
04.2024 - 06.2026
Front-of-House Staff
Riverside Theatre
10.2022 - 04.2025
NASPA Certified Peer Educator
Women's Resource and Action Center
08.2022 - 06.2025
B.A. - Education Studies & Human Relations, Theatre Arts
University of Iowa
University of Iowa - Emergency Medical Services Learning Center
Community Service & Volunteer Work
- University of Iowa - Women's Resource & Action Center, WRACtivist, 2022-08, 2025-05, Served as a “WRACtivist” and aided in the organization of the annual Take Back the Night event and march. Contributed as a “radical cheerleader” to lead chants throughout the march.
- University of Iowa - Counseling Services, Student Advisory Board, 2023-08, 2025-05, Volunteer-based student group that organized events across campus involving student outreach as well as prevention initiatives regarding mental health issues. Contributed to the Social Media Team, creating content, scripts, and graphics.