Niyuara Satchell
Eden Prairie,United States
Summary
Versatile professional blending sales expertise and human resources capabilities. Skilled in managing operations, processing payrolls, and ensuring employee compliance. Brings a proactive approach to lead generation and operational support, contributing to overall success.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Human Resources Assistant (Contract)
The Tile Shop
Plymouth, Minnesota
03.2026 - Current
- Assisted in accurate payroll processing for complex multi-state company, tracking and entering exceptions.
- Audit payroll and prepare coefficient overtime calculations.
- Administer and file term notices for garnishments.
- Audit carrier file feeds for accuracy and errors within Benefits.
- Monitored outstanding performance reviews for terminated employees and position changes.
- Conduct post payroll review of documentation requirements per Subsidy performance expectations.
Licensed Sales Advisor
Alliant Insurance
Roseville, United States
07.2024 - 03.2026
- Obtained and utilized Health Insurance License.
- Promoted appropriate company products and services while maintaining a friendly, helpful demeanor.
- Ensured customer satisfaction by identifying their health plan and prescription needs.
- Resolved customer concerns by reviewing claims and benefits from carriers to ensure satisfaction.
- Executed comprehensive member reviews for health, dental, vision, and prescription coverage to align services with individual needs.
- Assisted current members and prospects in person, over the phone, and through email to identify and resolve their needs.
- Resolved billing disputes in a timely manner through effective negotiation skills.
Human Resources Assistant (Contract)
Travelers Insurance
Saint Paul, United States
05.2024 - 07.2024
- Handled daily payroll operations, ensuring timely and accurate processing of payroll for all employees in the U.S. and Canada.
- Ensured compliance with federal, state, and local payroll, wage, and hour laws and best practices.
- Resolved discrepancies in payroll processing efficiently to maintain accuracy and employee trust.
- Updated payroll records and documentation in compliance with Workday systems and procedures.
- Collaborated with a team of payroll administration representatives to manage workflow and address payroll-related issues.
- Mitigated legal risk by ensuring a consistent record retention approach and managing payroll.
- Ensured compliance with federal, state, and local labor regulations (USDA, FMLA).
- Maintained employee records including benefits, leaves of absence, performance reviews and disciplinary actions.
- Validated Tuition Reimbursement submissions for accuracy and adherence to guidelines.
- Contracted to complete HR file migration as part of centralizing HR operations.
- Reviewed drafts of offer letters and coordinated onboarding documentation (I-9s, W-4s, etc.).
Human Resources Administrative Assistant
HomeServices of America
Edina, United States
03.2023 - 05.2024
- Maintained comprehensive employee records for benefits, leaves of absence, performance reviews, and disciplinary actions to support HR operations.
- Reviewed offer letter drafts and coordinated necessary onboarding documentation (I-9s, W-4s) to streamline new hire integration.
- Ensured compliance with federal, state, and local payroll, wage, and hour laws and best practices.
- Resolved discrepancies in payroll processing promptly to ensure accurate employee compensation.
- Ensured compliance with federal, state, and local labor regulations (USDA, FMLA).
- Mitigated legal risk by ensuring a consistent record retention approach and managing payroll.
- Executed HR file migration to improve efficiency.
Education
Public Relations -
Illinois State University
Bloomington, ILSkills
- Payroll Processing
- Onboarding Coordination
- Administrative Support
- Document Mitigation
- Employee Relations Assistance
- Client Relationship Management
Certification
MN Health Insurance License
Projects
Worn Again Too, Non-Profit Organization
Timeline
Human Resources Assistant (Contract)
The Tile Shop
03.2026 - Current
Licensed Sales Advisor
Alliant Insurance
07.2024 - 03.2026
Human Resources Assistant (Contract)
Travelers Insurance
05.2024 - 07.2024
Human Resources Administrative Assistant
HomeServices of America
03.2023 - 05.2024
Public Relations -
Illinois State University