Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Niza Cuéllar

Niza Cuéllar

Woodland Hills,CA

Summary

Successful manager leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, administrative functions, and inventory control. Se habla Español.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Cafe Manager

Alfred Coffee
05.2022 - Current
  • Accountable for profitability of the café, and helps grow sales and controls costs of goods, inventory levels, labor, supplies and expenses.
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.

Store Manager

Two Guns Espresso
03.2016 - 04.2022
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.

Bottle Service Hostess

Exchange LA
03.2014 - 07.2021
  • Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
  • Answered incoming phone calls from potential clients to provide pricing, reserve their table, and take payment.

Education

Bachelor of Science - Psychology

California Institute of Integral Studies
San Francisco, CA
06.2022

Associate of Arts - Psychology

Santa Monica College
Santa Monica, CA
06.2019

Diploma -

Santa Maria High School
Santa Maria, CA
06.2011

Skills

  • Inventory ordering/replenishing
  • Customer Experience Management
  • Recruiting and Interviewing
  • Staff Management
  • Toast, Square, Quickbooks, Clover, Paycom, Harri
  • Google Sheets, Excel, PowerPoint, Bluecart

Certification

  • Intro to UI Design, CareerFoundry - Issued 2019
  • Foundations of User Experience (UX) Design, Coursera- Issued February 2022,
  • ServSafe: Food Protection Manager Certification
  • ServSafe Alcohol certification

Timeline

Cafe Manager

Alfred Coffee
05.2022 - Current

Store Manager

Two Guns Espresso
03.2016 - 04.2022

Bottle Service Hostess

Exchange LA
03.2014 - 07.2021

Bachelor of Science - Psychology

California Institute of Integral Studies

Associate of Arts - Psychology

Santa Monica College

Diploma -

Santa Maria High School

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Niza Cuéllar