Niza Linares
Sales Executive
Tampa,FL
Summary
Proven leader in driving sales growth and client satisfaction at Ayres Hotels and Citibank, NA. Leveraged extensive personal network and solution selling to exceed targets, achieving notable client retention rates. Skilled in coaching and utilizing software programs, I excel in strategic planning and relationship building, significantly enhancing profitability and operational efficiency.
Overview
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Language
Work History
Sales Manager
Ayres Hotels
Newport Beach, CA
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Private Banking Relationship Manager
Citibank, NA
Caracas, Venezuela
- Exceeded sales targets consistently by identifying prospects, cultivating relationships, and closing deals effectively.
- Managed high-net-worth clients'' portfolios, optimizing investment strategies for maximized returns.
- Provided ongoing performance reviews and updates, ensuring clients remained informed about their investments.
- Improved customer retention rates through exceptional relationship management skills and targeted marketing efforts.
- Strengthened client relationships with regular communication and proactive financial recommendations.
- Streamlined account opening processes, reducing client onboarding time and increasing overall efficiency.
- Assisted in the creation of departmental policies that standardized best practices and improved overall operational efficiency.
- Maintained up-to-date knowledge of market trends, enabling proactive portfolio adjustments in response to economic shifts.
- Negotiated favorable loan terms for clients by collaborating with credit analysts and underwriters.
- Enhanced client satisfaction by providing personalized banking services and financial advice tailored to individual needs.
- Collaborated closely with internal teams to deliver comprehensive wealth management solutions for clients.
Education
B.S. Hospitality Management - Hospitality Administration And Management
Florida International University
Miami, FL04.2006
Skills
Coaching and mentoring
Timeline
Sales Manager
Ayres Hotels
Private Banking Relationship Manager
Citibank, NA
B.S. Hospitality Management - Hospitality Administration And Management
Florida International University
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