Summary
Overview
Work History
Education
Skills
References
Awards
Timeline
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Nizier Wiggins

Troy

Summary

I want to work for a company where I can give my all, adding value to company strategies and policies, as well as growing my professional career.

Overview

7
7
years of professional experience

Work History

Regional Assistant Manager for T-Mobile

T-Mobile
Troy
12.2024 - Current
  • Facilitated selection and customization of mobile and home internet solutions for customers.
    Provided personalized support through in-person and virtual client engagements.
    Managed account setup, service changes, and ongoing plan adjustments for users.
    Ensured customer satisfaction by addressing individual needs throughout the process.

Talent Assistant-Remote

Wright Representatives
Amenia
03.2023 - 04.2025
  • Supported recruitment consultants in sourcing, screening, and onboarding candidates for administrative, finance, and IT positions.
  • Coordinated interview schedules for clients and applicants, ensuring effective communication and timely follow-ups.
  • Managed applicant tracking systems (ATS), maintaining comprehensive records of candidate progress and assessments.
  • Drafted job descriptions, reviewed résumés, and performed initial phone screenings to evaluate candidate suitability.
  • Facilitated new hire documentation and onboarding processes, ensuring adherence to company policies.
  • Planned and executed hiring events and job fairs, representing company's talent brand effectively.

Home Health Aid

Freedom Care
Wassaic
09.2020 - 01.2025
  • Supported client with medication management and meal preparation, ensuring dietary needs were met.
    Executed household tasks such as cleaning dishes, sweeping, and mopping for a tidy living environment.
    Facilitated transportation for client during grocery shopping and pharmacy visits to procure necessary items.

Victra Representative for Verizon Wireless

Victra (Verizon)
Albany
08.2023 - 12.2024
  • Assisted clients in initiating, extending, and managing cellular and internet services plans.
    Conducted in-store and virtual appointments to address customer inquiries effectively.
    Provided guidance for new or existing accounts to enhance customer experience.
    Supported customers through various service processes to ensure seamless transitions.
    Collaborated with team members to improve service delivery efficiency.
    Maintained thorough knowledge of products and services to assist customers accurately.

Technical/Retail Support Manager

True Williams
Amenia
01.2020 - 03.2021
  • As a Technical Support, I performed various activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, and standard software.

Cashier/Shift Leader

Cumberland Farms
Amenia
04.2018 - 01.2020
  • Balanced many different job roles based on the needs for the day in an environment with few resources. Duties included taking detailed orders, working the register, preparing orders to preferences desired, and working around the facility. I also set up the establishment in the early morning and completed the closing shift with restock and unloading the delivery trucks.

Education

Associate of Arts - Communications Major

Dutchess Community College
Poughkeepsie, NY
08.2027

Advanced Regents Diploma -

Webutuck High School
Amenia, NY
06.2017

Skills

  • Time management
  • Customer service and support
  • Content creation
  • Problem solving
  • Communication skills
  • Organizational abilities
  • Leadership qualities
  • Team collaboration
  • Technology proficiency
  • Creative thinking
  • Sales expertise

References

References available upon request.

Awards

Educational Scholarships, Top Sales Employee, Best Performer Award

Timeline

Regional Assistant Manager for T-Mobile

T-Mobile
12.2024 - Current

Victra Representative for Verizon Wireless

Victra (Verizon)
08.2023 - 12.2024

Talent Assistant-Remote

Wright Representatives
03.2023 - 04.2025

Home Health Aid

Freedom Care
09.2020 - 01.2025

Technical/Retail Support Manager

True Williams
01.2020 - 03.2021

Cashier/Shift Leader

Cumberland Farms
04.2018 - 01.2020

Associate of Arts - Communications Major

Dutchess Community College

Advanced Regents Diploma -

Webutuck High School