I want to work for a company where I can give my all, adding value to company strategies and policies, as well as growing my professional career.
Overview
7
7
years of professional experience
Work History
Regional Assistant Manager for T-Mobile
T-Mobile
Troy
12.2024 - Current
Facilitated selection and customization of mobile and home internet solutions for customers.
Provided personalized support through in-person and virtual client engagements.
Managed account setup, service changes, and ongoing plan adjustments for users.
Ensured customer satisfaction by addressing individual needs throughout the process.
Talent Assistant-Remote
Wright Representatives
Amenia
03.2023 - 04.2025
Supported recruitment consultants in sourcing, screening, and onboarding candidates for administrative, finance, and IT positions.
Coordinated interview schedules for clients and applicants, ensuring effective communication and timely follow-ups.
Managed applicant tracking systems (ATS), maintaining comprehensive records of candidate progress and assessments.
Drafted job descriptions, reviewed résumés, and performed initial phone screenings to evaluate candidate suitability.
Facilitated new hire documentation and onboarding processes, ensuring adherence to company policies.
Planned and executed hiring events and job fairs, representing company's talent brand effectively.
Home Health Aid
Freedom Care
Wassaic
09.2020 - 01.2025
Supported client with medication management and meal preparation, ensuring dietary needs were met.
Executed household tasks such as cleaning dishes, sweeping, and mopping for a tidy living environment.
Facilitated transportation for client during grocery shopping and pharmacy visits to procure necessary items.
Victra Representative for Verizon Wireless
Victra (Verizon)
Albany
08.2023 - 12.2024
Assisted clients in initiating, extending, and managing cellular and internet services plans.
Conducted in-store and virtual appointments to address customer inquiries effectively.
Provided guidance for new or existing accounts to enhance customer experience.
Supported customers through various service processes to ensure seamless transitions.
Collaborated with team members to improve service delivery efficiency.
Maintained thorough knowledge of products and services to assist customers accurately.
Technical/Retail Support Manager
True Williams
Amenia
01.2020 - 03.2021
As a Technical Support, I performed various activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, and standard software.
Cashier/Shift Leader
Cumberland Farms
Amenia
04.2018 - 01.2020
Balanced many different job roles based on the needs for the day in an environment with few resources. Duties included taking detailed orders, working the register, preparing orders to preferences desired, and working around the facility. I also set up the establishment in the early morning and completed the closing shift with restock and unloading the delivery trucks.
Education
Associate of Arts - Communications Major
Dutchess Community College
Poughkeepsie, NY
08.2027
Advanced Regents Diploma -
Webutuck High School
Amenia, NY
06.2017
Skills
Time management
Customer service and support
Content creation
Problem solving
Communication skills
Organizational abilities
Leadership qualities
Team collaboration
Technology proficiency
Creative thinking
Sales expertise
References
References available upon request.
Awards
Educational Scholarships, Top Sales Employee, Best Performer Award