Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tyler Churchill

Tyler Churchill

Three Oaks,MI

Summary

Dynamic leader with proven expertise in mobile device management and team building, honed at T-Mobile and other leading companies. Excelled in enhancing customer loyalty and driving sales through innovative merchandising and effective training programs. Skilled in inventory management and mentoring, achieving significant improvements in retail metrics and goals.

Overview

4
4
years of professional experience

Work History

Mobile Expert/Assistant Manager

T-Mobile
01.2023 - Current
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Recommended complementary purchases to customers, increasing revenue.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

Assistant General Manager

Ghost Isle Brewery
01.2022 - 01.2023
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Resolved problems promptly to elevate customer approval.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.

Front End Manager

Sams Club
02.2021 - 01.2022
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Bachelor of Science - Business Administration

Ferris State University
Big Rapids, MI
01-2026

Associate of Applied Science - Business Administration

Ferris State University
Big Rapids, MI
12-2024

Skills

  • Mobile device management
  • Time management
  • Retail metrics and goals
  • Sales techniques
  • Microsoft applications proficiency
  • Team building
  • Merchandise receiving and handling
  • Inventory management
  • Decision-making
  • Sales training
  • Recruitment and hiring
  • Training and mentoring

Timeline

Mobile Expert/Assistant Manager

T-Mobile
01.2023 - Current

Assistant General Manager

Ghost Isle Brewery
01.2022 - 01.2023

Front End Manager

Sams Club
02.2021 - 01.2022

Bachelor of Science - Business Administration

Ferris State University

Associate of Applied Science - Business Administration

Ferris State University
Tyler Churchill