Njako B Najeme
Frankfort,KY
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
20
20
years of professional experience
Work History
Executive Administrative Assistant
Adecco - Cabinet for Health and Family Services
10.2024 - Current
- Improved customer service experience for applicants/ participants of the HCB waiver by providing clear explanations of eligibility requirements for the HCBS 1915 (C) Medicaid waiver program, and addressing concerns promptly.
- Reduced errors in eligibility decisions with meticulous attention to detail and thorough documentation of applicant information.
- Maintained strict confidentiality of applicant information, adhering to all applicable privacy laws and regulations.
- Achieved timely resolution of cases, conducting comprehensive reviews and maintaining close communication with applicants.
- Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Improved client understanding and satisfaction with detailed explanations of eligibility requirements.
- Developed and maintained courteous and effective working relationships.
Clinical Director/ Behavioral Health Lead
BestAide Biblical Counseling
06.2020 - Current
- Directed behavioral health initiatives, uplifting client well-being
- Innovated therapeutic techniques for anxiety and depression, improving mental health outcomes by 90%
- Monitored client progress meticulously, ensuring tailored treatment plans
- Enhanced recovery rates through innovative counseling techniques
- Streamlined therapy sessions, boosting client satisfaction by 95%
Practicum and Clinical Experience
Fresh Start Education & Counseling Center
05.2019 - 03.2020
- Spearheaded therapeutic interventions for array of mental health disorders.
- Implemented innovative MRT protocols and BIP interventions.
- Orchestrated individual and family counseling to improve interpersonal relationships in 90% of clients during group psychotherapy
- Effectively managed CPS cases, ensuring child safety and welfare.
Medical Student (MS3/4) Clinical Rotations
Mercy Medical Center
06.2018 - 12.2018
- Orchestrated patient-physician liaison to optimize treatment plans
- Conducted diabetic care and blood pressure screenings, ensuring patient health
- Advocated for patients, providing assurance and support
- Improved understanding of complex medical concepts through active participation in lectures, seminars, and workshops.
- Educated patients on preventative measures and lifestyle changes for improved overall health outcomes.
- Conducted physical exams and recorded medical histories for patients in clinical setting.
- Engaged in professional development opportunities to stay current with latest medical practices and advancements.
- Presented case studies at conferences, sharing valuable insights with fellow medical students and professionals.
- Completed daily rounds to check on patients and identify any reasons for concern.
- Worked with multi-disciplinary team to develop patient treatment plans for patients.
- Supported physicians during surgeries, enhancing surgical efficiency and aiding successful outcomes.
- Utilized electronic health records effectively for proper documentation and efficient information retrieval.
- Served as an advocate for patients by addressing concerns or questions promptly within interdisciplinary team meetings with 12 attending physicians.
Medical Student (MS3/4) Clinical Rotations
Unity Point
06.2018 - 12.2018
- Shadowed experienced physicians across multiple specialties to gain diverse perspectives on patient care approaches.
- Collaborated with treatment team to implement optimal protocols by 90%.
- Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
- Educated patients and families on health conditions to raise awareness.
Medical Student (MS3/4) Clinical Rotations
Baptist Health Lexington
06.2018 - 08.2018
- Led patient interviews, documenting critical information
- Conducted vital tests, assisted in surgeries and non-invasive procedures
- Ensured adherence to infection control procedures
- Collaborated with physicians in diagnosing and treating patients with chronic and acute health problems
- Demonstrated adaptability by swiftly rotating through multiple departments, broadening clinical skills and expertise across various specialties and improving assessment scores by 95%
- Provided compassionate care during challenging situations, offering emotional support to patients and families facing difficult diagnoses or treatments
MS3/4 (Tropical Medicine Rotation)
University of Science, Arts, and Technology
02.2017 - 03.2018
- Administered daily health assessments to up to 10 patients
- Streamlined data collection process for lab and test results
- Orchestrated infection control measures, significantly reducing disease spread
- Provided key insights for tropical disease management, training staff in TB-HIV co-infection
- Initiated Quality Improvement Activities, enhancing resident satisfaction
Basic Sciences MS1 - MS2/ Community Medicine
ST. JUDE HOSPITAL/ IAU SCHOOL OF MEDICINE
08.2014 - 08.2016
- Orchestrated patient-physician liaison to optimize treatment plans
- Conducted diabetic care and blood pressure screenings, ensuring patient health for over 50% of the local inhabitants
- Advocated for patients, providing assurance and support
Residential Service Provider
EVERYDAY MATTERS
10.2004 - 08.2014
- Provided comprehensive care and training for individuals with developmental disabilities and monitored progress for 5 clients
- Fostered daily living skills, speech development, mobility, learning, and vocational growth as mandated by State and Federal guidelines.
- Administered direct care and maintained a therapeutic environment for patients under the supervision of a Registered Nurse.
- Monitored patient treatment progress, maintaining an accurate record of mental status.
Clinical Research Associate
BLUEGRASS CARDIOLOGY
05.2008 - 08.2011
- Managed a comprehensive research study on sleep apnea-induced hypertension
- Assessed the efficacy of a therapeutic device in mitigating morning-after hypertension
- Recorded blood pressure changes within 12-15 minutes of patient participation
- Leveraged controlled breathing for relaxation, leading to vasodilation and blood pressure drop.
- Conducted clinical trial in accordance with protocol and recorded and monitored progress.
- Participated in the review of clinical trial data during preparation of final study reports, highlighting key findings for further analysis or publication purposes.
Management Trainee
KENTUCKY INDEPENDENT CHOICES
02.2008 - 02.2011
- Revamped behavioral health policy & procedure manuals
- Implemented effective patient education programs, both clinical and in-home clients improving retention rates by 90%
- Upheld patient dignity, maintaining a high level of professionalism
Education
MASTER OF SCIENCE - CHRISTIAN COUNSELING
Grand Canyon University
Phoenix, Arizona03.2020
M.D. - Medicine
University of Science, Arts & Technology
Montserrat, British West Indies 12.2018
HEALTHCARE ADMINISTRATION - Health Services
Strayer University
Lexington, Kentucky09.2010
Biology - minor in chemistry
Kentucky State University
Frankfort, Kentucky07.2008
Skills
- Behavioral Health
- Microsoft Excel
- PowerPoint
- Program Development and Evaluation
- Strategic planning
- Regulatory Compliance
- Staff Training
- Crisis Intervention
- Leadership
- Conflict Resolution
- Team Collaboration
- Office Management
- Information Confidentiality
- Customer Service
- Quality Control
- Executive Support
Technicalskills
- Adobe
- Behavioral health
- Budget
- Contracts
- Grant writing
- Mental health
- Microsoft Excel
- Power Point
- MS Word
- Negotiator
- Program Development and Evaluation
- Strategic planning
Personal Information
Title: Physician/Clinical Director Behavioral Health
Activitiesandhonors
- Member, ACHE, American College of Healthcare Executives, Chicago, Illinois.
- Member, AOPA, Aircraft Owners and Pilot Association, Frankfort, Kentucky.
- Member, SVS, Society for Vascular Surgery, Chicago, IL.
- Member, ACA, American Counseling Association, Alexandria VA.
References
- Dr. Arllen Ade, BestAide Counseling, arllen.ade@bestaide.net
- Dr. Orien Tulp, USAT College of Medicine, o.tulp@usat.edu
Affiliations
- Member, ACHE, American College of Healthcare Executives, Chicago, Illinois. Member, AOPA, Aircraft Owners and Pilot Association, Frankfort, Kentucky. Member, SVS, Society for vascular Surgery, Chicago, IL. Member, ACA, American Counseling Association, Alexandria VA
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Executive Administrative Assistant
Adecco - Cabinet for Health and Family Services
10.2024 - Current
Clinical Director/ Behavioral Health Lead
BestAide Biblical Counseling
06.2020 - Current
Practicum and Clinical Experience
Fresh Start Education & Counseling Center
05.2019 - 03.2020
Medical Student (MS3/4) Clinical Rotations
Mercy Medical Center
06.2018 - 12.2018
Medical Student (MS3/4) Clinical Rotations
Unity Point
06.2018 - 12.2018
Medical Student (MS3/4) Clinical Rotations
Baptist Health Lexington
06.2018 - 08.2018
MS3/4 (Tropical Medicine Rotation)
University of Science, Arts, and Technology
02.2017 - 03.2018
Basic Sciences MS1 - MS2/ Community Medicine
ST. JUDE HOSPITAL/ IAU SCHOOL OF MEDICINE
08.2014 - 08.2016
Clinical Research Associate
BLUEGRASS CARDIOLOGY
05.2008 - 08.2011
Management Trainee
KENTUCKY INDEPENDENT CHOICES
02.2008 - 02.2011
Residential Service Provider
EVERYDAY MATTERS
10.2004 - 08.2014
MASTER OF SCIENCE - CHRISTIAN COUNSELING
Grand Canyon University
M.D. - Medicine
University of Science, Arts & Technology
HEALTHCARE ADMINISTRATION - Health Services
Strayer University
Biology - minor in chemistry
Kentucky State University
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