NJOJO NOUBENSI ROMARIC
McKinney,TX
Overview
6
6
years of professional experience
Work History
Patrol agent
S3-K9 Security
Quebec , Quebec/Canada
09.2023 - 01.2026
- Monitored security operations to ensure safety and compliance on-site.
- Conducted regular patrols to deter unauthorized access and maintain premises security.
- Responded swiftly to incidents, documenting details for further investigation.
- Assisted in training new agents on company policies and security procedures.
- Utilized communication systems to report suspicious activities and coordinate responses.
- Maintained surveillance equipment, ensuring optimal functionality during operations.
- Developed customer relationships and ensured satisfaction with services.
- Responded promptly to customer service calls and inquiries from diverse groups of individuals.
Merchandiser, personal shopper, Customer services
Walmart Canada
Quebec City, Quebec
04.2020 - 05.2025
- Collaborated with team members to ensure accurate stock levels on the sales floor.
- Assisted in inventory management by monitoring stock levels and replenishing products.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Conducted product rotation to ensure freshness and minimize waste in displays.
- Maintained cleanliness and organization of merchandise areas for a welcoming shopping experience.
- Maintained a clean and organized work environment at all times.
- Organized merchandise displays to enhance product visibility and customer engagement.
Patrol agent
Radar security
Quebeck, Quebec/Canada
01.2021 - 08.2023
- Monitored security operations to ensure safety and compliance on-site.
- Conducted regular patrols to deter unauthorized access and maintain premises security.
- Responded swiftly to incidents, documenting details for further investigation.
- Assisted in training new agents on company policies and security procedures.
- Utilized communication systems to report suspicious activities and coordinate responses.
- Maintained surveillance equipment, ensuring optimal functionality during operations.
- Engaged with clients to address concerns and provide information on services offered.
- Developed customer relationships and ensured satisfaction with services.
- Provided customer service to clients through phone and email communication.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
- Responded promptly to customer service calls and inquiries from diverse groups of individuals.
Education
Master of Science - Agriculture
Maroua University
Maroua, Cameroon10-2016
Bachelor of Science - Biology
Dschang University
Dschang, Cameroon09-2013
GED -
Lycee Classique Bafoussam
Cameroon08-2010
Skills
- Surveillance operation
- Incident response
- Customer relationship management
- Inventory management
- Security training
- Conflict resolution
- Customer complaint resolution
- Flexible schedule
Languages
French
Professional
English
Limited
Timeline
Patrol agent
S3-K9 Security
09.2023 - 01.2026
Patrol agent
Radar security
01.2021 - 08.2023
Merchandiser, personal shopper, Customer services
Walmart Canada
04.2020 - 05.2025
Master of Science - Agriculture
Maroua University
Bachelor of Science - Biology
Dschang University
GED -
Lycee Classique Bafoussam