Nkaontxawm Mindy Xiong
Sacramento,CA
Summary
Highly organized and detail-oriented professional with extensive experience in document management, data entry, and administrative support. Skilled at handling confidential information, ensuring accuracy, and improving workflow efficiency. Eager to apply these skills to support title and escrow processes, prepare documentation, and assist licensed professionals in completing transactions.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
Work History
Operations/Document Control Coordinator
Certified Employment - Project under NetCE
Roseville, CA
02.2025 - 12.2025
- Processed and maintained high volumes of client and project documents with accuracy
- Prepared and organized documentation for digital processing and distribution
- Ensured strict compliance with HIPAA and internal policies while handling confidential information
- Improved workflow efficiency through structured document management
Dental Receptionist
Sacramento Community Clinic
Sacramento, CA
09.2023 - 10.2024
- Maintained patient records accurately and ensured confidentiality
- Assisted with insurance verification processes to expedite service delivery
- Managed patient communications and inquiries, providing excellent customer service
Mailroom Scan Operator
Gainwell Technologies
Roseville, California
02.2022 - 07.2023
- Assisted with document preparation by removing staples, paper clips and other materials from documents before scanning them.
- Managed daily mailroom operations, ensuring timely processing and distribution of incoming and outgoing correspondence.
- Verified that all data entered into the system was accurate and complete before submitting it for review.
Document Agent
DealerTrack Technologies
Rancho Cordova, California
02.2020 - 01.2022
- Monitored document status and facilitated communication between departments, ensuring timely updates and resolution of issues.
- Analyzed performance data to identify areas for improvement and growth.
- Verified signatures and notarized documents for real estate transactions.
Education
Highlands Community Charter School
Sacramento, CASkills
- Document management and organization
- Attention to detail and accuracy
- Strong time management and prioritization
- Following procedures and compliance policies
- Team collaboration and communication
- Ability to learn new processes quickly
- Microsoft Office (Word, Excel, Outlook)
- Data entry and record keeping
Timeline
Operations/Document Control Coordinator
Certified Employment - Project under NetCE
02.2025 - 12.2025
Dental Receptionist
Sacramento Community Clinic
09.2023 - 10.2024
Mailroom Scan Operator
Gainwell Technologies
02.2022 - 07.2023
Document Agent
DealerTrack Technologies
02.2020 - 01.2022
Highlands Community Charter School