Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Currently a student working towards an English degree, looking to pursue higher education in Law.
Overview
6
6
years of professional experience
Work History
Staffing Coordinator
Allina Health
06.2023 - Current
Developed relationships with hiring managers to ensure staffing needs were met in a timely manner.
Interacted with employees to cover daily staffing requirements.
Earned staff confidence by protecting and maintaining confidentiality of personnel data.
Managed and maintained candidate database and applicant tracking system, ensuring accurate and up-to-date information.
Answered phone calls, directed inquiries to appropriate personnel, responded to staff requests in a timely manner.
Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint .
Served as primary point of contact for facilitating staffing and administrative inquiries.
Administrative Assistant
Twin Cities Computers and Gaming
01.2020 - 11.2022
Documenting information and needs based on how business was going to be done and contacting them when needed
Oversaw daily performance of computer systems.
Set up equipment for employee use, performed and ensured proper installation of cables, operating systems and appropriate software.
Delivered first-level contact and problem resolution for users with hardware, software, and applications problems.
Created detailed reports outlining the status of each technical issue reported by customers.
Greeted visitors warmly and ensured they had a positive experience.
Assisted with administrative tasks such as filing documents, copying materials.
Person in Charge
Panda Express
06.2018 - 11.2019
Opened and closed the store, handled money, managed inventory, and handled customer complaints.
Assisted with new hire orientation and employee training.
Managed workloads effectively by delegating tasks appropriately based on individual strengths.
Provided oversight during peak periods of business activity, ensuring deadlines were met without compromising quality standards.
Education
Associate of Arts - English
Century College
White Bear Lake, MN
05.2026
Skills
Strong Organization
Management Consulting
Customer Relationship Management
Microsoft Office
Complaint resolution
Customer Service
Timeline
Staffing Coordinator
Allina Health
06.2023 - Current
Administrative Assistant
Twin Cities Computers and Gaming
01.2020 - 11.2022
Person in Charge
Panda Express
06.2018 - 11.2019
Associate of Arts - English
Century College
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