Nkolika Saintelus
Staten Island,NY
Summary
Results-driven professional with expertise in multitasking and client relationship management. Strong organizational and communication skills enhance ability to thrive under pressure. Proven track record of facilitating successful outcomes while ensuring high levels of client satisfaction.
Overview
2027
2027
years of professional experience
Work History
Caseworker
Human Resources Administration
Brooklyn, New York
06.2025 - Current
- Conducted intake interviews to collect essential client information for effective case management.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Drafted correspondence, case notes, and narratives using computer-based applications to maintain accurate client records.
- Completed professional trainings to enhance case management techniques.
Real Estate Agent
Independent Contractor
Staten Island, New York
- Negotiated contracts and terms between buyers and sellers, facilitating successful transactions.
- Managed listings on multiple real estate platforms, enhancing property visibility and attracting potential buyers.
- Cultivated strong client relationships through clear communication, ensuring satisfaction and repeat business.
Security Site Supervisor
Radio City Christmas Spectacular
New York, New York
- Identified security risks through regular site inspections, enhancing overall safety.
- Enhanced community safety efforts by collaborating with local law enforcement.
- Addressed client and employee concerns effectively, resolving conflicts promptly.
- Compiled detailed reports on operational activities, providing insights for management decision-making.
- Maintained detailed reports on incidents and operational activities for management review.
Intermediate Teacher
St. Augustine Institute
Akoka, Lagos
- Facilitated student assessments to identify learning gaps and support targeted interventions.
- Collaborated with colleagues to develop and implement curriculum improvements.
- Participated in professional development workshops to stay abreast of current trends in education.
- Planned and organized extra-curricular activities to promote student engagement and teamwork.
Social Work Intern
Psychiatric Mental Health, forensic hospital
Yaba, Lagos
- Participated in regular team meetings to discuss cases, review progress notes, and strategize interventions.
- Contributed to case management strategies and treatment updates during staff meetings.
- Supported outreach efforts for rural communities and underserved populations to enhance service accessibility.
- Complied with HIPAA and confidentiality regulations when communicating with client family members, colleagues and external contacts.
- Studied social worker application of industry values, ethics and best practices.
- Conducted research and created documents or presentations to support special project initiatives.
Education
Masters in Professional Studies - Homeland Security, Criminal Justice
St. John's University
Jamaica, NY05-2023
B.ED - Social Studies Education
University of Ibadan
Nigeria12-2007
Associate Degree - Social Development & Administration
University of Lagos
Nigeria09-1998
Skills
- Strong organizational skills
- Communication skills
- Active listening
- Time management
- Critical thinking
- Problem-solving aptitude
Timeline
Caseworker
Human Resources Administration
06.2025 - Current
Real Estate Agent
Independent Contractor
Security Site Supervisor
Radio City Christmas Spectacular
Intermediate Teacher
St. Augustine Institute
Social Work Intern
Psychiatric Mental Health, forensic hospital
Masters in Professional Studies - Homeland Security, Criminal Justice
St. John's University
B.ED - Social Studies Education
University of Ibadan
Associate Degree - Social Development & Administration
University of Lagos