Summary
Overview
Work History
Education
Skills
Certification
Awards
References
Timeline
Generic

Nneka James

Fort Lauderdale,FL

Summary

Dynamic Nurse Manager with a proven track record at Cleveland Clinic Florida, excelling in data analytics and quality improvement. Recognized for fostering interdisciplinary collaboration and driving staff development, achieving significant enhancements in patient care outcomes. Adept in regulatory compliance and strategic planning, ensuring operational excellence and a culture of safety.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Nurse Manager, Neurological Institute

Cleveland Clinic Florida
Weston, Florida
01.2022 - Current
  • Championed quality improvement initiatives that optimized clinical outcomes through audits and staff engagement.
  • Led preparation for Magnet designation, aligning nursing practices with established standards.
  • Supported Joint Commission readiness by conducting gap analyses and mock surveys.
  • Managed ambulatory clinic operations, including staffing, scheduling, and supply chain coordination for efficiency.
  • Mentored nursing teams through personalized professional development plans to improve retention rates.
  • Participated in strategic planning to enhance overall operational effectiveness.
  • Ensured safety culture by identifying risks and implementing corrective actions in compliance with regulatory standards.
  • Coordinated interdisciplinary team meetings to review patient progress and develop care strategies.

Nurse Manager, Observation Unit/Hospital Staffing Pool

Cleveland Clinic Florida
Weston, Florida
01.2016 - 01.2022
  • Directed nursing care practices on a 24-bed unit with a staff of over 58 caregivers.
  • Provided clinical supervision, ensuring high-quality patient care and positive outcomes.
  • Collaborated cross-departmentally to maintain patient care standards and resolve issues impacting service delivery.
  • Implemented effective policies and quality initiatives to streamline health service operations.
  • Oversaw compliance with regulatory standards including Joint Commission, HIPAA, and OSHA.
  • Managed unit budget, approving purchases while monitoring fiscal operations.
  • Coordinated staffing plans to meet patient care demands through effective schedule management.
  • Participated in clinical research initiatives, contributing to evidence-based practice improvements.

Assistant Nurse Manager, Telemetry & EMU

Cleveland Clinic Florida
Weston, Florida
01.2014 - 01.2016
  • Oversaw operations of 46-bed telemetry unit, ensuring efficient management of over 110 employees.
  • Implemented staffing strategies and managed payroll for nursing personnel.
  • Facilitated ongoing training and maintained employee licensing/certifications.
  • Conducted monthly reporting to uphold policy compliance and safety standards.
  • Partnered with healthcare teams to develop comprehensive patient care plans.
  • Provided leadership for nursing staff, fostering an environment focused on quality care.
  • Mentored new employees through structured orientation programs.
  • Addressed and resolved complaints from families, patients, and clinical staff.

Ambulatory Charge Nurse

Cleveland Clinic Florida
Weston, Florida
04.2011 - 01.2014
  • Managed nursing staff supervision for over 50 employees, organizing schedules and maintaining supply inventories.
  • Provided direct patient care, including assessments and treatments across diverse healthcare settings.
  • Collaborated with multidisciplinary teams to ensure coordinated patient care delivery.
  • Assisted Nurse Manager in staff evaluations, counseling, and developmental activities.
  • Responded to medical emergencies as Senior Medical Alert Team Member in ambulatory settings.
  • Conducted audits of patient charts for accuracy and compliance with care standards.
  • Motivated nursing staff towards adherence to protocols and delivery of effective care.
  • Implemented departmental policies and procedures to achieve operational goals.

Telemetry Nurse

Cleveland Clinic Florida
Weston, Florida
04.2009 - 05.2011
  • Monitored vital signs and telemetry data for critically ill patients pre-and post-operative procedures.
  • Administered medications per physician orders, ensuring proper dosages and timely delivery.
  • Collaborated with healthcare teams to develop and implement comprehensive patient care plans.
  • Educated patients and families on health conditions, treatment plans, and home care instructions.
  • Documented patient information accurately in electronic health records for effective communication.
  • Responded promptly to alarms and critical changes in patient status, prioritizing urgent needs.
  • Provided emotional support to patients and families during challenging medical situations.
  • Ensured compliance with infection control procedures to prevent cross-contamination among patients.

Education

Masters of Science - Nursing Administration

American College of Education
Indianapolis, IN
11.2025

Bachelor of Science - Nursing

Ohio University
Athens, Ohio
08.2016

Associate of Science - Nursing

Miami Dade College
Miami, Florida
12.2008

Bachelor of Arts - Public Administration

Florida Atlantic University
Boca Raton, Florida
12.2005

Associates - Liberal Arts

Penn State University
Abington, Pennsylvania
05.1998

Skills

  • Data analytics and quality improvement
  • Team leadership and staff development
  • Patient care and clinical supervision
  • Regulatory compliance and strategic planning
  • Interdisciplinary collaboration and assignments
  • Budget management and planning
  • Compliance oversight
  • Hiring and terminations
  • Quality assurance and performance improvement

Certification

  • BLS
  • ACLS
  • NIH

Awards

2014 Cleveland Clinic Florida Nursing Leadership Clinical Ladder Nurse II

References

References available upon request.

Timeline

Nurse Manager, Neurological Institute

Cleveland Clinic Florida
01.2022 - Current

Nurse Manager, Observation Unit/Hospital Staffing Pool

Cleveland Clinic Florida
01.2016 - 01.2022

Assistant Nurse Manager, Telemetry & EMU

Cleveland Clinic Florida
01.2014 - 01.2016

Ambulatory Charge Nurse

Cleveland Clinic Florida
04.2011 - 01.2014

Telemetry Nurse

Cleveland Clinic Florida
04.2009 - 05.2011

Masters of Science - Nursing Administration

American College of Education

Bachelor of Science - Nursing

Ohio University

Associate of Science - Nursing

Miami Dade College

Bachelor of Arts - Public Administration

Florida Atlantic University

Associates - Liberal Arts

Penn State University

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