Nneka Moweta
North Hollywood,CA
Summary
Highly personable and skilled in customer service, with background as Hostess in restaurant settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Overview
3
3
years of professional experience
Work History
Hostess
True Food Kitchen Santa Monica
Santa Monica, CA
06.2022 - 01.2024
- Greeted incoming guests to escort to assigned dining area and present menus.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Monitored dining area to assess server capacity and estimate wait times.
- Assisted staff by serving food and beverages or bussing tables.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Took reservations from patrons by phone or online.
Tour Guide
Yale University
New Haven, CT
06.2024 - Current
- Displayed strong public speaking skills and communication abilities to facilitate highest quality tour for guests.
- Monitored visitors' activities to verify compliance with establishment, tour regulations and safety practices.
- Utilized storytelling techniques to enhance visitor engagement and learning.
- Organized and conducted daily tours for groups of up to 30 people.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
Camp Counselor
YMCA Westchester
Westchester, CA
07.2023 - 08.2023
- Coordinated outdoor adventures, including hiking, canoeing, and ropes courses, emphasizing team building and personal growth.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
- Managed daily operations of recreational facilities.
- Implemented behavior management techniques, fostering a respectful and positive environment.
Education
High School Diploma -
Crossroads School For Arts & Sciences
Santa Monica, CA06-2023
Bachelor of Arts -
Yale University
New Haven CT05-2027
Skills
- Seating coordination
- High volume dining
- Cleaning and sanitation
- Reservation management
- Positive and professional
- Customer service expertise
- Server support
- Payment processing
- Mostly proficient in Spanish
Timeline
Tour Guide
Yale University
06.2024 - Current
Camp Counselor
YMCA Westchester
07.2023 - 08.2023
Hostess
True Food Kitchen Santa Monica
06.2022 - 01.2024
High School Diploma -
Crossroads School For Arts & Sciences
Bachelor of Arts -
Yale University