Addyson Humphrey
2305 W Woodside Ave Spokane,WA
Summary
Accomplished Member Services Specialist with a proven track record at Boys and Girls Club, adept in youth mentoring and database maintenance. Excelled in enhancing member satisfaction through strategic feedback implementation and skillful problem-solving. Trained new staff, ensuring high-quality service and fostering positive relationships. Expert in verbal communication and group supervision, consistently achieving organizational goals.
Overview
1
1
year of professional experience
Work History
Member Services Specialist
Boys and Girls Club
06.2023 - Current
- Monitored feedback from members regularly, implementing improvements based on their suggestions and needs.
- Served as primary point of contact for members seeking information about products or services offered by the organization.
- Utilized advanced problem-solving skills to address unique concerns or requests from individual members.
- Maintained an organized database of member profiles, facilitating easy access to pertinent information when needed.
- Trained new team members on company policies and procedures, fostering a supportive work environment for all staff.
- Handled delicate situations diplomatically to maintain positive relationships between the organization and its valued members.
Education
No Degree - General Studies
Spokane Falls Community College
Spokane, WA03.2026
High School Diploma -
Shadle Park High School
Spokane, WA06.2023
Skills
- Documentation skills
- Youth Mentoring
- Group Supervision
- Parent Communication
- Verbal and written communication
- File Organization
- Telephone reception
- Database Maintenance
Timeline
Member Services Specialist
Boys and Girls Club
06.2023 - Current
No Degree - General Studies
Spokane Falls Community College
High School Diploma -
Shadle Park High School