NOADIAH SHAMBRY
Lp.Luxe LLC
Atlanta,GA
1
Certification
6
years of professional experience
Energetic and motivated professional with experience in customer service, healthcare operations, team leadership, and small-business management. Self-starter with strong communication, organizational, and interpersonal skills. Fast learner who adapts quickly to new processes and fast-paced environments while maintaining professionalism, confidentiality, and strong attention to detail.
Work History
Owner / Lash Technician
5 Years 4 Months- Independently own and operate a lash and beauty business with a strong focus on customer service, professionalism, and client satisfaction.
- Manage client scheduling, appointments, payments, inventory, and daily business operations.
- Maintain an 80%+ client retention rate through personalized service, effective communication, and consistent follow-up.
- Promote services through social media, client referrals, and community networking while managing vendor and supply needs.
Site Lead
2 Years 1 Month- Supported daily operations at a high-volume COVID-19 testing site, assisting patients throughout the registration and testing process.
- Promoted to a lead role based on strong attendance, reliability, and job performance; helped train and onboard new employees on testing procedures, workflow, PPE, and safety requirements.
- Provided professional customer service while assisting patients with questions, registration information, and testing procedures.
- Helped patient flow while maintaining accurate information, patient privacy, and established safety protocols.
Education
Master of Science (M.S.) - Industrial & Organizational Psychology
In Progress
Bachelor of Science (B.S.) - Psychology
Minor: Sociology
High School Diploma
Skills
Customer Service
Team Leadership
Training & Onboarding
Scheduling
Administrative Support
Client Relations
Data Entry & Record Maintenance
Professional Communication
Confidentiality
Organization & Time Management
Basic Medical Terminology
Certification
CPR Certification — Current
Timeline
Owner / Lash Technician
Lp.Luxe LLC
04.2021 - CurrentRead More
Site Lead
Viral Solutions
12.2020 - 01.2023Read More
University of West Georgia
Bachelor of Science (B.S.) from Psychology
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Walden University
Master of Science (M.S.) from Industrial & Organizational Psychology
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Woodstock High School
High School Diploma
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