Intending to deliver the best possible experience in every encounter. Plans to one day run a hotel or restaurant business, emphasizing the motivation to remain hospitable, reliable, and teachable.
Work History
Valet Captain
9 Months
ACE Parking, Hotel Indigo Gaslamp Quarter | 10.2025 - Current
I deliver a welcoming first impression by greeting guests promptly, answering questions, and provide clear directions.
I suggested rate changes that maximized revenue generation for the hotel and valet runners.
I run teams of 2-5 valet runners efficiently and calmly.
Health Insurance Agent
1 Year 1 Month
Kirkland Insurance Services, Inc. 1-800-420-9751 | 06.2025 - Current
I Provide high-volume phone support, explaining plan options clearly and resolving questions with professionalism.
Assisted clients in selecting appropriate health insurance plans based on individual needs and preferences.
Swim Instructor
2 Months
Waterworks Aquatics | 06.2025 - 08.2025
Maintained a safe, supportive environment and handled customers questions and concerns.
Server
2 Months
Regents Pizzeria | 06.2023 - 08.2023
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Education
Associate of Science - Management Information Systems (MIS)
San Diego State University | San Diego, CA | 05-2028
Expected Graduation: May 2028
Skills
Excel
Microsoft Office
and Google Workspace
Opera
Toast
and Micros POS Systems
Fast-paced hospitality
Problem solver
Staff training and development
Team management
Policy enforcement
Customer service and support
Spanish (near) fluent
Certification
CA Life, Health & Sickness License
CPR/AED Certified
PADI Open Water Diver
Timeline
Valet Captain
ACE Parking, Hotel Indigo Gaslamp Quarter
10.2025 - CurrentRead More
Health Insurance Agent
Kirkland Insurance Services, Inc. 1-800-420-9751
06.2025 - CurrentRead More
Swim Instructor
Waterworks Aquatics
06.2025 - 08.2025Read More
Server
Regents Pizzeria
06.2023 - 08.2023Read More
San Diego State University
Associate of Science from Management Information Systems (MIS)