LaMaya Lacy
Charlottesville,VA
Summary
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Valet Captain
UVA / Town Park
04.2023 - Current
- Provided punctual, polite valet services to uphold professional standards.
- Resolved customer complaints through calm, constructive communication.
- Logged and documented parked vehicle details for accurate records.
- Issued and collected claim tickets and processed valet parking fees.
- Entered guest vehicle information and location in computerized valet parking system.
- Handled cash, made accurate change and maintained balanced cash drawer.
Order Filler
Walmart Distribution Center
06.2021 - Current
- Prepared orders by processing requests, pulled materials from warehouse, and prepared shipments.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Checked inventory and selected products from specific locations based upon availability.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Supervised and trained new employees.
- Awarded associate of the month December 2022.
Supervisor
C L Lacy Towing & Hauling
05.2020 - 06.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Bachelor Of Science - Exercise Physiology
University of Lynchburg
Lynchburg, VA05.2021
Skills
- Conflict Resolution Techniques
- Critical Thinking
- Microsoft Office
- Employee Mentoring
- Supervising associates
- Employee Scheduling
- Database Management
- Managing Multiple Tasks
- Policy Enforcement
- Safety Monitoring
- Internal and External Communication
Timeline
Valet Captain
UVA / Town Park
04.2023 - Current
Order Filler
Walmart Distribution Center
06.2021 - Current
Supervisor
C L Lacy Towing & Hauling
05.2020 - 06.2021
Bachelor Of Science - Exercise Physiology
University of Lynchburg