Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noah Baker

Fenton,MI

Summary

Proven track record in enhancing customer satisfaction and expanding client base, notably at M4 CIC. Skilled in CRM and interpersonal communication, adept at leveraging customer relations and account management to drive sales growth. Demonstrated ability to increase revenue through strategic upselling, cross-selling, and effective inventory management.

Overview

9
9
years of professional experience

Work History

Sales Representative

M4 CIC
09.2021 - 07.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Managed approximently 30 calls and emails per day from customers looking to get their order placed

Delivery Driver

M4 CIC
11.2017 - 09.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Verified accuracy of all deliveries against order forms.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Merchandiser

Coca Cola Refreshments
03.2015 - 11.2017
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Education

Some College (No Degree) - Linux/Unix Systems Administration

Baker College
Flint, MI

Some College (No Degree) - Computer Network Administration

Cleary University
Howell, MI

Skills

  • Customer Service
  • Customer Relations
  • Customer Relationship Building
  • Interpersonal communication skills
  • Account Management
  • CRM proficiency

Timeline

Sales Representative

M4 CIC
09.2021 - 07.2024

Delivery Driver

M4 CIC
11.2017 - 09.2021

Merchandiser

Coca Cola Refreshments
03.2015 - 11.2017

Some College (No Degree) - Linux/Unix Systems Administration

Baker College

Some College (No Degree) - Computer Network Administration

Cleary University

Similar Profiles

CREATE PROFILE
Noah Baker