Noah Bales
Lancaster,United States
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Diligent Retail Associate skillful in connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock and setting up promotions. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Overview
6
6
years of professional experience
Work History
Crew Trainer
Raising Cane's
11.2023 - Current
- I am a bird specialist which means I am a team leader in the kitchen and I make sure the kitchen runs smoothly
- I am also a service specialist which is where I and I team lead in the restaurant to ensure everyone is being taken care of properly and everything is fully stocked and fixed accordingly
- I am a crew trainer I train the new hires to understand the ways to follow the proper standards and to be sure it is followed according to the standards of the company and I try to make sure that they feel welcome at there place of work so they can learn from us and how we do things
- I am also a rest image person at the store which means I fix everything that breaks I have to repair it properly to make sure it does not hurt anyone while also keeping the store clean and runs effectively
Retail Sales Associate
Menards
12.2020 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
- Completed assigned training to stay updated on important policies and procedures.
Pizza Pro
Cristy's Pizza
05.2023 - 11.2023
- I learned quickly how to use all the tools that were handed to me to ensure quality satisfaction
- I am able to learn of to make specific requests quickly after I understood how to do things
- I learned pretty quickly how everyone did there jobs and I picked up on it real quick to help out my team
Dietary Assistant
Fairfield Medical Center
03.2022 - 03.2023
- Dietary attended
- I worked with other team members to find workable solutions to improve operations
- I sometimes helped with things that broke I found workable fixes to insure that the machine would work until the ordered parts arrive
Fast Food Team Member
Raising Cane's Chicken Fingers
12.2018 - 12.2020
- Created and offered additional materials to enhance training.
- Explained goals and expectations required of trainees.
- Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
- Completed opening, closing and shift change tasks by following company guidelines.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Verified orders and bagged items for easy transport.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Organized food items on serving trays and in carry-out packages.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Entered requested menu items into POS terminal by modifying with substitutions and add-ons to customize orders.
- Served orders to customers at windows, counters and tables.
- Kept customer and food preparation areas clean and well-organized.
- Recorded customer orders and communicated clearly to confirm each order.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Made and served coffee, tea and fountain drinks.
Education
High School Diploma -
Lancaster High
Lancaster, OH05.2018
Skills
- Interpersonal and written communication
- Retail sales
- Customer assistance
- Independent judgement
- Teamwork
- Dispute mediation
- Assessed customer product needs and interests in order to best recommend suitable items
- Flexible
Timeline
Crew Trainer
Raising Cane's
11.2023 - Current
Pizza Pro
Cristy's Pizza
05.2023 - 11.2023
Dietary Assistant
Fairfield Medical Center
03.2022 - 03.2023
Retail Sales Associate
Menards
12.2020 - Current
Fast Food Team Member
Raising Cane's Chicken Fingers
12.2018 - 12.2020
High School Diploma -
Lancaster High