Noah Behunin
HURRICANE,Utah
Summary
Dedicated professional with a strong focus on customer service and teamwork. Expertise in diagnosing technical issues and providing timely solutions to enhance service quality and client satisfaction.
Overview
23
23
years of professional experience
Work History
Field Service Technician
RED ROCK SPAS
LaVerkin, UT
01.2024 - Current
- Conducted on-site repairs and maintenance for hot tubs, ensuring optimal performance and customer satisfaction.
- Diagnosed technical issues using specialized tools, providing timely solutions to enhance service efficiency.
- Trained new technicians on safety protocols and equipment handling to promote a safe working environment.
- Collaborated with customers to explain repair processes and recommend preventative maintenance strategies.
- Developed detailed reports on service visits, contributing to quality assurance and continuous improvement efforts.
- Managed inventory of parts and tools, ensuring readiness for service calls and reducing downtime.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Manager
CROWNZ CUSTOMZ & COLLISION
Hurricane, UT
04.2019 - 12.2023
- Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
- Implemented process improvements that enhanced productivity and reduced turnaround times.
- Led team training sessions to develop skills and promote knowledge sharing among staff.
- Managed resource allocation to optimize labor costs while maintaining service standards.
- Create estimates using CCC, Audatex and Mitchell software.
- Order parts specific to vehicles being repaired
- Payroll
- Interacted with multiple insurance companies to discuss and optimize repair options, labor times and parts to acquired.
Automotive Paint Technician
Sherrys Paint & Body
Price, UT
05.2016 - 02.2019
- Oversaw paint application processes to ensure high-quality finishes on various vehicle types.
- Trained junior technicians on proper paint techniques and safety protocols.
- Implemented quality control measures to enhance consistency in paint application.
- Streamlined workflow procedures, reducing downtime and increasing overall productivity.
- Created estimates using Audatex
- Collaborated with all insurance companies
Manager
Southern Custom & Collision
Price, UT
01.2005 - 03.2016
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Mechanic
Autoworks
Vernal, UT
10.2003 - 12.2004
- Diagnosed and repaired mechanical issues on various vehicle models efficiently.
- Performed routine maintenance tasks, ensuring optimal vehicle performance and safety.
- Utilized advanced diagnostic tools to identify electrical and mechanical malfunctions.
Education
High School Diploma -
Carbon High
Price, UT2002
Diploma - Automotive Diagnostics And Repair
Davis Tech
Kaysville, UT2018
Collision Repair/Painting Sheet Metal Fabrication
WyoTech
Laramie, WY12-2005
Skills
- Collision Estimating
- Collision Repair
- OEM paint application
- Problem-solving
- Customer service
- Teamwork and coordination
- Installation and maintenance
- Courteous and professional
- Positive attitude
- Troubleshooting and repair
- Field repairs
Timeline
Field Service Technician
RED ROCK SPAS
01.2024 - Current
Manager
CROWNZ CUSTOMZ & COLLISION
04.2019 - 12.2023
Automotive Paint Technician
Sherrys Paint & Body
05.2016 - 02.2019
Manager
Southern Custom & Collision
01.2005 - 03.2016
Mechanic
Autoworks
10.2003 - 12.2004
Diploma - Automotive Diagnostics And Repair
Davis Tech
High School Diploma -
Carbon High
Collision Repair/Painting Sheet Metal Fabrication
WyoTech