Noah Bounds
Douglasville,United States
Summary
Customer-focused professional with six years of experience providing expert care in a fast-paced environments. Strong collaboration, organizational, communication and technology skills for all phases of customer and team interaction. Two years experience in warehouse environment with passion for workplace safety and solid background of superior performance in related roles while being known for contributing to team objectives through hard work and collaboration.
Overview
6
6
years of professional experience
Work History
Rental Specialist
Yancey Bros
04.2024 - Current
- Rental Associate will establish new rental and sales accounts in niche/fragmented markets through phone and calling and in person visits to potential customers.
- Identify and generate leads for new business through the use of sales marketing tools.
- Call on lost or dormant accounts to generate business.
- Contact Customers regarding outstanding and unpaid invoices to arrange payment.
- Maintain and build positive customer relationships
- Administrative duties, which include; but are not limited to: - Sales Plans - Sales reports
- Managed rental agreements, ensuring compliance with company policies and customer satisfaction.
- Assisted customers in selecting appropriate equipment based on project requirements and budget constraints.
- Coordinated equipment availability and logistics for timely delivery to client locations.
Customer Service/Sales Rep/Pro Loader
Home Depot
03.2022 - 04.2024
- Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
- Packaged, crated and loaded items safely for transport.
- Reported any damaged goods immediately to supervisor for further inspection or repair.
- Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Operated forklift, pallet jack and other equipment to perform loading tasks.
- Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
- Maintained records of goods loaded and unloaded from vehicles.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
- Maintained a clean work area at all times by sweeping floors, wiping down surfaces.
Customer Service/Produce Clerk
Publix
11.2019 - 02.2022
- Provided outstanding customer service to all customers in a large supermarket
- Processed customer orders accurately and efficiently
- Maintained a clean and organized produce area
- Managed inventory and communicated product needs to management
- Resolved customer complaints in a professional manner
- Trained new employees on produce selection and customer service protocols
Education
Associate of Science - Network Repair Technician in Information Technology
West Georgia Technical College
Douglasville, GA04-2024
Skills
- Forklift Operation
- Workplace Organization
- Safety Monitoring
- Machinery Operations
- Truck Loading and Unloading
- Maintaining Records
- Storage Area Management
- Freight Handling
- Customer Service Expert
- Help Desk Specialist
- Computer Repair
- Game Design
- Professionalism and ethics
- Networking and relationship building
Timeline
Rental Specialist
Yancey Bros
04.2024 - Current
Customer Service/Sales Rep/Pro Loader
Home Depot
03.2022 - 04.2024
Customer Service/Produce Clerk
Publix
11.2019 - 02.2022
Associate of Science - Network Repair Technician in Information Technology
West Georgia Technical College