Noah Brening
New Port Richey,Florida
Summary
After graduation from High school, I joined the U.S Air force and was in for a little over a year. My time was cut short because of the passing of my immediate family members and confusion with my orders led to an honorable discharge and an early departure. Shortly after my departure from the Air Force, I started my journey at Publix. I currently work in the customer service department at store 504. I will be earning my Associate in Arts degree in December of 2022. I plan on pursuing a Business Data Analytics and Information Technology with a concentration in Cybersecurity degree at the University of South Florida.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Publix
New Port Richey, Florida
02.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Investigated and resolved customer inquiries and complaints quickly.
Military Police
U.S Air Force
Great Falls, MT
09.2019 - 09.2020
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Boosted operational planning efficiencies, directing dispatch movement for security response.
- Implemented established protocols, upholding all safety standards through project completion.
- Enhanced emergency preparedness, commanding oversight, and maintenance of tactical plans, equipment, and weapons.
- Employed negotiation techniques to diffuse hostile situations.
- Provided emergency response security, eliminating hazards and potential dangers.
Education
Associate of Arts - Information Technology
Pasco Hernando State College
New Port Richey, FL12.2022
Skills
- Understanding Customer Needs
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Microsoft Excel
- Analytical and Critical Thinking
- Planning and Coordination
- Written Communication
- Attention to Detail
- Teamwork and Collaboration
- Decision-Making
- Organization and Time Management
Certification
Microsoft certification
Excel certification
Timeline
Customer Service Representative
Publix
02.2021 - Current
Military Police
U.S Air Force
09.2019 - 09.2020
Associate of Arts - Information Technology
Pasco Hernando State College
Similar Profiles
Madelynn LanziMadelynn Lanzi
Customer Service Staff Member at PublixCustomer Service Staff Member at Publix
Joselyn GonzalezJoselyn Gonzalez
Cashier, Customer Service Staff at PublixCashier, Customer Service Staff at Publix
Huguecene AlcideHuguecene Alcide
Grocery Stocker at PublixGrocery Stocker at Publix
Denise BurrellDenise Burrell
Customer Service Manager at PublixCustomer Service Manager at Publix
Ryan BeckerRyan Becker
CPI Supervisor at Department of Children and FamiliesCPI Supervisor at Department of Children and Families