Career advancementWork-life balanceFlexible work hours
Summary
Hardworking Employee skilled in managing stock and merchandising products. Experienced in assisting customers, multitasking, and handling high-volume work.
Overview
4
4
years of professional experience
Work History
Overnight Stocker
Walmart
05.2023 - 01.2026
Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Removed all boxes and related trash from sales floor and processed through compactors.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Assisted customers by finding items quickly to boost store satisfaction rates.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
Maintained neat, organized stockroom free of hazards.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Kept work areas neat, clean and free from debris.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Greeted store customers and discussed needs.
Greeted customers and directed to requested products.
Shift Leader
McDonald's Restaurant
11.2021 - 03.2023
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Enforced company policies and regulations with employees.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained new employees and delegated daily tasks and responsibilities.
Resolved conflicts between employees to maintain positive and productive work environments.
Completed cash and credit card transactions accurately using POS software.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Directed food preparation and cooking activities to meet health and safety standards.
Maximized team productivity by expertly delegating tasks to kitchen staff.
Planned and executed promotions and special events in close collaboration with management.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.