Summary
Overview
Work History
Education
Skills
Harvest Church, Arroyo Grande
Running
Timeline
Generic

Noah Clark

San Luis Obispo,CA

Summary

Reliable Branch Efficiency Specialist who enjoys project coordination, problem-solving, teamwork and collaboration, communication, pipeline management, process implementation and development, with extensive customer service experience. Desires to learn and develop new processes, increase knowledge base with exposure and instruction on technologies, while continuing to build new relationships. Proven track record of excelling while managing significant fluctuating volume and developing strong teamwork across multiple internal organizations.

Overview

11
11
years of professional experience

Work History

Branch Efficiency Specialist

Sunrun
05.2023 - Current
  • Part of the team that set the record for Kw completed in a month for Central Valley/Fresno
  • Improved team collaboration and scheduling efficiency by initiating a daily alignment huddle
  • Streamlined a daily review call with Branch CE, reducing the meeting time by approximately 50%
  • Helped meet and exceed fluctuating capacity goals by quickly responding to Build Partner onboarding and scheduling.
  • Integral part of Central Valley/Fresno merger while also navigating challenging BES Team restructuring
  • Briefly supported New Homes in San Luis Obispo to improve tracking, completion efficiency, and Superintedent relationships
  • Implemented and improved MPU inspection process for Ventura Branch

Customer Experience Professional

Sunrun
04.2022 - 04.2023
  • Work most shifts in office to develop strong working relationships and increase learning opportunities
  • Promoted a culture of continuous improvement by sharing best practices and learning from other team members' experiences.
  • Often trusted as an escalation point for complex or challenging cases, demonstrating expertise in problem resolution techniques.
  • Embodied a customer-centric culture within multiple teams by ensuring visibility on customer needs, expectations, and preferences.
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and effectively.
  • Managed multiple priorities simultaneously while maintaining a high level of accuracy and attention to detail in all tasks.

Bartender Shift Manager

The Mark
03.2019 - 05.2021
  • Responsible for almost every aspect of the restaurant during a shift, except kitchen/food
  • Only bartender on staff committed to working through COVID, dedicated and wanting to sustain the business we had
  • Part of a team that helped almost triple the capacity of the restaurant and helped implement systems to support increased volume

Bartender/Server/Assistant Bar Manager

Novo
05.2013 - 02.2019
  • Promoted to Bar Manager within 7 months of being hired
  • Responsible for bar pricing, product/cocktail development, weekly inventory
  • Widely regarded as one of the top restaurants in S.L.O., developed multiple signature cocktails as well as a separate drink menu for their basement jazz lounge
  • Served high customer volumes during special events, nights, and weekends.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.

Education

N/A - Macroeconomics

Austin Community College
Austin, TX

G.E.D. -

San Luis Obispo High School
San Luis Obispo, CA
06.2003

Skills

  • Teamwork and Collaboration
  • Problem-solving
  • Multitasking
  • Attention to Detail
  • Adaptability and Flexibility
  • Relationship Building
  • Task Prioritization
  • Customer Relations
  • Effective Communication
  • Teachable and Coachable

Harvest Church, Arroyo Grande

This job is an answer to prayer and I thank the God of the Bible every day for this opportunity. I rededicated my life to Jesus the night of December 25, 2021 and moved back to the Central Coast from Garden Grove, CA 4 days later. My life hasn't been the same since. I volunteer weekly at Harvest and it's one of the most important things in my life.

Running

I started running Aug/Sept 2023 and enjoy Pismo Preserve almost every week. I have a favorite route I've been running for months and it includes a good amount of incline and a portion of trail called "Peak a Boo Loop".

Timeline

Branch Efficiency Specialist

Sunrun
05.2023 - Current

Customer Experience Professional

Sunrun
04.2022 - 04.2023

Bartender Shift Manager

The Mark
03.2019 - 05.2021

Bartender/Server/Assistant Bar Manager

Novo
05.2013 - 02.2019

N/A - Macroeconomics

Austin Community College

G.E.D. -

San Luis Obispo High School

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Noah Clark