Goal-oriented professional with years of customer service experience. Performs well under pressure, prioritizes customer and team needs, and thrives on learning quickly and taking on new challenges.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Technical Specialist
Bryte Payment Solutions
Jacksonville
10.2025 - Current
Provided technical support for payment processing systems and software.
Assisted clients with troubleshooting and resolving payment-related issues.
Collaborated with team members to develop new POS systems.
Server
Timuquana Country Club
Jacksonville
04.2025 - 01.2026
Provided exceptional service to members and guests in fine dining settings.
Maintained cleanliness and organization of dining areas throughout service shifts.
Collaborated with kitchen staff to ensure timely food delivery and presentation.
Customer Service Associate
Publix Super Markets Inc
Jacksonville
04.2021 - 08.2023
Assisted customers with inquiries and provided product information.
Resolved customer complaints and ensured satisfaction through effective communication.
Operated cash register and processed transactions accurately and efficiently.
Private Guitar Instructor
Self Employed
Jacksonville
04.2022 - 04.2023
Designed personalized lesson plans tailored to individual student needs.
Instructed students in various guitar techniques and music theory concepts.
Facilitated engaging practice sessions to enhance musical skills and confidence.