Noah D. Ashburn
North Richland Hills
Summary
Entry-level IT professional with the Google IT Support Certificate and a background in customer service, management, hands-on work, and independent problem-solving. Skilled in basic troubleshooting, system diagnostics, and following structured workflows. Experienced in assisting customers, resolving issues under pressure, and communicating clearly. Seeking a remote ISP Technician role to apply newly gained IT knowledge and strong service experience.
Overview
1
1
Certification
Work History
Manager
Jamba Juice
- Oversaw daily operations including training, scheduling, inventory management, and customer service.
- Troubleshot in-store equipment (POS systems, blenders, etc.) using logical problem-solving.
- Resolved customer issues calmly and clearly — essential for helping ISP customers with tech frustrations.
- Developed strong leadership, communication, and multitasking skills.
Owner / Builder
Self-Employed Furniture Business
- Designed and built custom furniture, demonstrating hands-on mechanical aptitude and attention to detail.
- Communicated with customers (often remotely) about orders, updates, and problem resolutions.
- Managed business operations: quoting, invoicing, scheduling, and delivering finished products.
- Learned new tools and methods quickly — showing strong adaptability, valuable in tech roles.
Insider / Delivery Driver
Domino’s Pizza
- Assisted customers and handled issues using clear, patient communication.
- Used digital tools for order management, route navigation, and internal communication.
- Worked independently during deliveries and efficiently solved small problems on the fly.
Line Server / Dishwasher / Customer Service
Freebirds
- Provided customer service while maintaining equipment and cleanliness standards.
- Followed safety procedures and resolved small operational issues.
- Worked in a fast-paced environment, balancing communication and task execution.
Education
High School Diploma -
Homeschooled
05-2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Documentation and reporting
- Attention to detail
- Works Well Under Pressure
- Troubleshooting
- Customer interaction
- Critical thinking
Certification
Google IT Support Certificate - https://cour sera.org/ver ify/RECT2HZQ1GX0
Languages
English
Native or Bilingual
Timeline
Manager
Jamba Juice
Owner / Builder
Self-Employed Furniture Business
Insider / Delivery Driver
Domino’s Pizza
Line Server / Dishwasher / Customer Service
Freebirds
High School Diploma -
Homeschooled