Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Senior Vehicle Operations Specialist
Rivian Automotive
01.2024 - Current
Launched sister site - Eastgate Pre-delivery Inspection site, through creation of Vehicle Operations process flow standards and parking design
Designed parking lot map and flow for downtown Bellevue Service Center & Rivian locations
Led daily strategy for vehicle delivery preparation
Dispatched work orders to technicians, track repair timelines, and communicate ETCs to delivery team and fleet teams
Managed damage reports, insurance claims, and invoices for vehicles damaged in transit
Continuous improvement projects to maximize operational efficiency
Coordinated vehicle shuttling between sites
Oversaw trade-in and internal fleet inventory
Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Vehicle Operations Specialist
Rivian Automotive
06.2021 - 12.2023
Conducted PDIs and scheduled Work Orders
Vehicle ingress inspections
Defect documentation
Vehicle detailing and final quality checks
Parking lot management
Key asset management
Education
Bachelor of Science - Industrial technology & Packaging
California Polytechnic State University
San Luis Obispo, CA
06.2019
Skills
Deep understanding of Rivian vehicle quality standards
Vehicle detailing
Parking lot management
Rivian work orders
Transport damage claims
Invoices
Training new specialists
Operational efficiency
Cross-functional communication
Process planning
Spreadsheeting
Lean Methodology
Continuous improvement
Process standardization
Rivian van certified
Forklift certified
Timeline
Senior Vehicle Operations Specialist
Rivian Automotive
01.2024 - Current
Vehicle Operations Specialist
Rivian Automotive
06.2021 - 12.2023
Bachelor of Science - Industrial technology & Packaging