Noah Deleon
Miami
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Hospitality professional prepared to bring extensive customer service experience to new role. Proven ability to handle guest inquiries and issues efficiently while maintaining positive atmosphere. Reliable team player with strong focus on collaboration and adaptability to changing needs. Notable skills include effective communication and problem-solving.
Overview
5
5
years of professional experience
Work History
Front Desk Agent
Element Hotel
Miami, FL
11.2025 - Current
- Managed guest check-ins and check-outs efficiently, ensuring a seamless experience.
- Addressed guest inquiries and resolved issues promptly to enhance satisfaction levels.
- Assisted in training new front desk staff on standard operating procedures and customer service excellence.
- Implemented improvements in front desk workflows to increase operational efficiency.
- Collected room deposits, fees, and payments.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Promoted hotel amenities and services to guests, enhancing their stay.
- Kept accounts in balance and ran daily reports to verify totals.
Customer Service Representative
Zara
Miami, FL
11.2024 - 11.2025
- Resolved customer inquiries through effective communication and problem-solving strategies.
- Assisted customers with product selection, enhancing overall satisfaction and loyalty.
- Maintained knowledge of products and services to provide relevant information to customers.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Production Worker/ Installer
FastSigns
Fort Lauderdale, FL
05.2022 - 01.2024
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Consulted with customers on location/articulation of signage
Food Production Worker
Dominos
Miami, FL
01.2021 - 05.2022
- Broke down, cleaned, and sanitized work stations at end of shift.
- Packaged food items for shipment and organized orders for delivery.
- Stored food properly by adhering to food safety policies and procedures.
Education
Associate In Arts - Mechanical Engineering
Miami Dade College
Miami, FL10-2025
Associate of Science -
John A Ferguson
Miami FL06-2022
Skills
- Customer service
- Active listening
- Guest services
- Problem-solving skills
- Cash handling
- Hospitality services
- Guest relations
- Guest accommodations
- Listening skills
- Reservation systems
- Microsoft office
- File management
- Training and mentoring
- Conflict management
- Computer skills
- Problem-solving
Timeline
Front Desk Agent
Element Hotel
11.2025 - Current
Customer Service Representative
Zara
11.2024 - 11.2025
Production Worker/ Installer
FastSigns
05.2022 - 01.2024
Food Production Worker
Dominos
01.2021 - 05.2022
Associate In Arts - Mechanical Engineering
Miami Dade College
Associate of Science -
John A Ferguson