Noah Dominguez
Aledo
Summary
Dynamic Guest Services Leader with a proven track record at Grand Adventure Land, excelling in customer service and team building. Skilled in conflict resolution and inventory management, I fostered strong relationships with guests and team members, ensuring exceptional service and operational efficiency. Committed to enhancing the customer experience through effective training and support.
Overview
4
4
years of professional experience
Work History
Guest Services Leader
Grand Adventure Land
Weatherford
04.2023 - Current
- Built and maintained productive relationships with employees.
- Provided guidance to team members regarding best practices for handling customer inquiries or complaints.
- Ensured guests received excellent service by developing and maintaining positive relationships with customers.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted guests at check-in, providing information on various services.
- Tracked prize inventory, replenishing stock.
- Processed payments from customers in exchange for gaming time or products purchased at the arcade.
Crew Member
Raising Cane's Restaurants
Weatherford
09.2021 - 09.2022
- Presented orders to guests within anticipated service times.
- Took orders from patrons and input selections into store computer system.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School Diploma -
Aledo High School
Aledo, TX12-2023
Skills
- Customer service
- Team building
- Conflict resolution
- Employee training
- Point of sale systems
- Inventory management
Timeline
Guest Services Leader
Grand Adventure Land
04.2023 - Current
Crew Member
Raising Cane's Restaurants
09.2021 - 09.2022
High School Diploma -
Aledo High School
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