Summary
Overview
Work History
Education
Skills
Certification
References
Awards
Personal Information
Affiliations
Languages
Timeline
Generic

Noah Fortunato Diaz

Los Angeles,CA

Summary

Dynamic customer service professional with extensive experience at Target, excelling in guest relations and team leadership. Proven ability to resolve issues effectively while managing cash handling and inventory. Recognized for exceptional communication skills and a strong commitment to enhancing guest experiences, ensuring satisfaction and loyalty.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Guest Services

Target
Los Angeles, CA
06.2023 - 08.2024
  • At Target, I work in Guest Services, where I handle returns, do order pickups, and drive-ups, and listen to guests' concerns, as well as help them locate items.
  • I also serve as a temporary lead, where I am in charge of the guest service department. This includes making the schedule for the day so that there is proper coverage at all times, distributing money correctly to each of the drawers, being able to answer questions asked by staff and guests, listening to guest concerns, and helping them come to a resolution.

Level 3 Associate

In N Out Burger
Glendale, CA
05.2023 - 06.2024
  • During my time at In-N-Out, I was able to become a level 3 associate, where I would take orders, handle money, work in the dining room, clean up after guests, make sure everything was fully stocked, answer any questions that were asked by guests, and work on the counter handout, where I would give guests their food, as well as any other items they needed.

Education

High School -

Eagle Rock High School
Los Angeles, California
06.2024

Skills

  • Ability to work in a team environment
  • Great customer service skills
  • Effective communication
  • Ability to multitask
  • Ability to resolve issues with customers
  • Ability to efficiently problem-solve
  • Cash handling
  • Time management
  • Problem solving
  • Team collaboration
  • Inventory management

Certification

  • Drivers License
  • Food Handlers License
  • Sexual Harassment Prevention Training

References

Abigail Vicencio, (949)-426-4157

Awards

  • Junior Varsity Baseball Captain, 2022
  • National Honors Society, Eagle Rock High School Honor Roll

Personal Information

Date of Birth: 02/06/06

Affiliations

  • High School baseball team captain
  • Orientation Leader at Mount Saint Mary's

Languages

Spanish
Limited

Timeline

Guest Services

Target
06.2023 - 08.2024

Level 3 Associate

In N Out Burger
05.2023 - 06.2024

High School -

Eagle Rock High School

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