Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Noah Griswold

Jacksonville

Summary

Young, motivated, and consistent, willing to take on any new tasks and execute orders in an organized & timely manner, while exercising proper safety practices no matter the circumstances that are against me

Overview

7
7
years of professional experience

Work History

Guest Experience Lead

Jacksonville Zoo and Gardens
Jacksonville
06.2024 - Current
  • Maintain park cleanliness, and provide outstanding customer support.
  • Lead a team of 10 or more people every single day to operate attractions and maintain park cleanliness.
  • Setup, run, and break down events (chairs, tables, tents, etc.).
  • Train new employees to be able to take on any task given, and to take the task with a positive attitude!
  • Submit work orders for safety hazards or preventative/reactive maintenance.
  • Solve issues among attractions, resolving any mishaps with machinery or daily functionality.
  • Stock supplies and other needed items to ensure a smooth workday for associates on my team.
  • Make sure my team smiles, enjoys what they do, and knows there’s a lot ahead of them in life to look forward to!

Guest Experience Associate

Jacksonville Zoo and Gardens
Jacksonville
05.2022 - 06.2024
  • Maintaining the cleanliness of the park.
  • Janitorial duties.
  • Operated attractions like the 4D theater and carousel.
  • Train operator and tour guide.
  • Project duties, such as after-hour pressure washing or park maintenance,
  • Promoted a high level of guest satisfaction through genuine, enthusiastic, and friendly interactions.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.

Maintenance Assistant

North Shore Lodge
Granby
09.2021 - 01.2022
  • Provided end-of-week audits of resort to upper management as required
  • Routinely inspected equipment for preventive and emergency maintenance needs
  • Followed instructions regarding duties and assignments for facility and machinery maintenance
  • Inspected and maintained facilities to maximize cleanliness and support upkeep targets
  • Double checked supply inventories to ensure project specific correctness and optimize work readiness

Foreman

Green Valley Outdoor Experts
Jacksonville
01.2018 - 01.2022
  • Lead foreman
  • Landscaping
  • Tree work, trimming & removal
  • Fence work, building & removal
  • Pressure washing
  • Gutter cleaning & installation
  • Debris removal
  • Paver installation
  • Patio assembly & installation

Line Cook

Chipotle Restaurant
Jacksonville
01.2019 - 01.2020
  • Lead cook.
  • Drove team success by completing assigned tasks quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing the quality control checklist.
  • Upheld high standards of productivity and quality in operations.

Line Cook

PDQ Restaurant
Jacksonville
01.2019 - 01.2020
  • Lead cook.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Trained, managed, and guided kitchen staff to improve overall performance, service quality, and productivity.

Education

Intern - Animal Care (Mammals)

Jacksonville Zoo & Gardens
Jacksonville, FL
02-2025

Intern - Animal Care (Herpetology)

Jacksonville Zoo & Gardens
Jacksonville, FL
02-2024

Volunteer - Herpetology (Caiman Lizard Training)

Jacksonville Zoo & Gardens
Jacksonville, FL
07-2024

GED -

Sandalwood High School
Jacksonville, FL
05.2019

Skills

  • Decision making
  • Multitasking
  • Working collaboratively
  • Reliable and trustworthy
  • Problem resolution
  • People skills
  • Conflict resolution
  • Flattering work ethic
  • Friendly, positive attitude
  • Customer service
  • Critical thinking
  • Organizational skills
  • Leaving home problems at home
  • Safety protocols
  • Time management
  • Patience and composure in harsh environments or situations

References

References available upon request.

Timeline

Guest Experience Lead

Jacksonville Zoo and Gardens
06.2024 - Current

Guest Experience Associate

Jacksonville Zoo and Gardens
05.2022 - 06.2024

Maintenance Assistant

North Shore Lodge
09.2021 - 01.2022

Line Cook

Chipotle Restaurant
01.2019 - 01.2020

Line Cook

PDQ Restaurant
01.2019 - 01.2020

Foreman

Green Valley Outdoor Experts
01.2018 - 01.2022

GED -

Sandalwood High School

Intern - Animal Care (Mammals)

Jacksonville Zoo & Gardens

Intern - Animal Care (Herpetology)

Jacksonville Zoo & Gardens

Volunteer - Herpetology (Caiman Lizard Training)

Jacksonville Zoo & Gardens

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Noah Griswold