Noah Grolnic
Minneapolis,MN
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills honed at New Image Brewery. Adept at upselling and guest engagement, I excel in fast-paced environments. Proven ability to lead and train teams, ensuring operational excellence. Proficient in cash handling and basic Excel, I consistently deliver results and enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server/Bartender/Expo
New Image Brewery
05.2025 - 08.2025
- Provided exceptional customer service in fast-paced environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Supported team members by training new servers on standard procedures.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Something about helping with the move to a new building
Warehouse Worker
Event Rents
05.2024 - 08.2024
- Responsible for ensuring the accurate fulfillment of orders
- Load event supplies (tables, chairs, plates, utensils, etc) on to trucks for on time deliveries
- Unload trucks returning from job sites and restock inventory
- Travel to customer sites for deliveries and to set up events
- Performed supporting task such as laundering linens and cleaning tables, chairs and dishes
Coach
Power Play Hockey
05.2022 - 08.2023
- Coached players ages 6-14 on skill development including skating, passing, shooting, stickhandling, and other hockey disciplines
- Supervised 20-40 kids per age group across 4 age groups
- Led ice sessions on multiple occasions when Head Coach was unable to attend
Education
Bachelor of Arts - Finance
Augsburg University
Minneapolis, MN05-2028
Bachelor of Arts - Management
Augsburg University
Minneapolis, MN05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Upselling techniques
- Basic Excell Compitence
Timeline
Server/Bartender/Expo
New Image Brewery
05.2025 - 08.2025
Warehouse Worker
Event Rents
05.2024 - 08.2024
Coach
Power Play Hockey
05.2022 - 08.2023
Bachelor of Arts - Finance
Augsburg University
Bachelor of Arts - Management
Augsburg University