Noah Hebert
Praireville,LA
Summary
Proven Customer Service Representative at Domino's Pizza, adept in problem-solving and active listening, significantly enhanced customer loyalty and satisfaction. Expert in efficiently managing high-stress situations and resolving complaints, demonstrating exceptional computer proficiency and customer relations skills. Achieved a notable increase in repeat business through empathetic and professional dispute resolution. Also motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
1
1
Certification
Work History
Customer Service Representative
Domino's Pizza
01.2023 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
St. Amant High School
Saint Amant, LA05.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Customer Relations
- Call center experience
- Computer Proficiency
- Money handling abilities
- Attention to Detail
- Self-Motivated and Disciplined
- Cleaning and Organizing
Affiliations
- Owner of Goldxn Esports
Certification
- Certified in Entrepreneurship Specialist, St. Amant Highschool - 2023-2024 school year
- Certified in EMR, St. Amant Highschool - 2023-2024 school year
- Certified in Marketing, St. Amant Highschool - 2023-2024 school year
- Certified in PowerPoint, St. Amant Highschool - 2020-2021 school year
Proud owner of an ongoing professional Esport team
I am a proud owner on a professional Esports team where I have spent time plenty of time in making a roster and scheduling games for our team. I have brought this team to numerous wins in higher stake tournaments and leagues that range from 100$ to 1000$ prize pool. I have also gotten my name out to people who pretty well known and doing all of this at the age of 17 which to me means a lot because a lot of people my age don't have an opportunity to make it where I have made it with my team. With this team I have made management roles in the team to delegate and run other parts of my team.
Timeline
Customer Service Representative
Domino's Pizza
01.2023 - 07.2023
High School Diploma -
St. Amant High School
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