Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelie Lamboy

Clermont,FL

Summary

Dedicated and versatile professional with over five years of experience in customer service, administrative support, and child care. Skilled in managing front desk operations, handling financial transactions, and fostering positive client relationships. Adept at working in fast-paced environments and delivering exceptional service. Currently seeking to leverage my diverse background and passion for helping others into a role that supports career growth, particularly in administration, education, or healthcare settings. My previous experience as a Medical Front Desk Receptionist at Miami Shores Animal Clinic has given me hands-on knowledge of veterinary operations. I managed front desk responsibilities, including scheduling appointments, updating medical records, and processing payments, all while ensuring a positive client experience. This role required strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment—qualities essential for success in any animal clinic setting. Additionally, my customer service experience across various industries, including Bravo Supermarkets and Dunkin’ Donuts, has strengthened my ability to communicate effectively, handle client inquiries, and resolve issues professionally. My time as a daycare teacher has also honed my patience and adaptability, which are valuable when working with clients and their pets.

Overview

8
8
years of professional experience

Work History

Medical Front Desk Receptionist

Miami Shores Animal Clinic
Miami Shores, FL
07.2022 - Current
  • Manage front desk operations, including scheduling appointments and maintaining client records
  • Assist clients with inquiries and provide exceptional customer service
  • Handle administrative tasks such as processing payments and updating medical files

Daycare Teacher

Little Dolphins Daycare
Miami, FL
08.2021 - 07.2022
  • Supervised and cared for children in a safe and nurturing environment
  • Developed and implemented educational and recreational activities tailored to age groups
  • Maintained clear communication with parents regarding their children’s progress

Crew Member

Dunkin’ Donuts
Ives Dairy, FL
10.2020 - 08.2021
  • Provided prompt and friendly customer service at the counter and drive-thru
  • Prepared and served food and beverages following company guidelines
  • Assisted with maintaining cleanliness and organization within the store

Customer Service Representative & Cashier

Bravo Supermarkets
West Park, FL
03.2017 - 08.2019
  • Operated the cash register and managed daily cash transactions
  • Transitioned to customer service, handling Western Union, Boss Revolution, lottery, and bill payments
  • Ensured customer satisfaction by addressing inquiries and resolving issues promptly

Education

High School Diploma -

North Gardens High School
Miami Gardens, FL
01.2020

Skills

  • Customer Service
  • Problem-Solving
  • Administrative Management
  • Front Desk Management
  • Multitasking
  • Cash Handling
  • Payment Processing
  • Communication
  • Team Collaboration

Timeline

Medical Front Desk Receptionist

Miami Shores Animal Clinic
07.2022 - Current

Daycare Teacher

Little Dolphins Daycare
08.2021 - 07.2022

Crew Member

Dunkin’ Donuts
10.2020 - 08.2021

Customer Service Representative & Cashier

Bravo Supermarkets
03.2017 - 08.2019

High School Diploma -

North Gardens High School
Angelie Lamboy