Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noah Koke

Bellingham,WA

Summary

Sociable server offering several years of experience delivering friendly, prompt service to customers. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Housekeeper/Lead Housekeeper

Ross Lake Resort
Diablo, WA
03.2023 - 08.2024
  • Drove boats to each cabin to thoroughly clean, prepare, and inspect for our incoming guests.
  • Kept up with all the laundry, including washing, drying, and folding, and responsible for stocking every linen needed in each cabin.
  • Ensured that all health standards were met during cleaning operations.
  • Responded to requests from guests regarding housekeeping needs.
  • Ross Lake Resort is a summer resort and required us to prepare the cabins at the start of the season, including cleaning, maintenance work, painting, and moving of boats, furniture, and more.

Server

Shore Lodge
McCall, ID
01.2024 - 03.2024
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Server/Host

Lajitas Golf Resort
Lajitas, TX
08.2023 - 11.2023
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation.
  • Processed payments from customers using a POS system.
  • Greeted guests upon arrival and provided them with menus.

Server

Blue Ginger
Denton, TX
09.2020 - 12.2022
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties, such as setting up the dining area and restocking supplies.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Education

High School Diploma -

Brewer High School
Fort Worth, TX
03-2018

Some College (No Degree) - Fine Arts

Stephen F Austin State University
Nacogdoches, TX

Skills

  • Food Delivery
  • Guest Engagement
  • Order Management
  • Point of Sale (POS) system operations
  • Guest Relations Management
  • Liquor, wine, and food service
  • Professional Appearance
  • Relationship Management
  • Service prioritization
  • ASL- Beginner/Intermediate conversations

Timeline

Server

Shore Lodge
01.2024 - 03.2024

Server/Host

Lajitas Golf Resort
08.2023 - 11.2023

Housekeeper/Lead Housekeeper

Ross Lake Resort
03.2023 - 08.2024

Server

Blue Ginger
09.2020 - 12.2022

High School Diploma -

Brewer High School

Some College (No Degree) - Fine Arts

Stephen F Austin State University
Noah Koke